DiFlex
DiFlex offers a seamless solution for professional telephone surveys through its integrated online survey software and VOIP dialers. Users can easily customize SIP numbers and campaigns without complex installations. The platform provides real-time tracking of agent performance, call activity, and detailed reporting, ensuring efficient market research without the hassle of traditional setups.
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Top DiFlex Features
- Two-way survey integration
- VOIP dialer compatibility
- Custom SIP trunk setup
- Global conversation capability
- Instant campaign initiation
- No installation required
- Real-time agent statistics
- Call activity tracking
- Quota distribution reports
- Dialing trends analysis
- Live call monitoring
- On-demand call recording
- Individual metric tracking
- Team performance metrics
- Scalable cloud infrastructure
- Secure voice encryption
- Campaign customization options
- No hardware dependency
- User-friendly interface
- Comprehensive market research services
