RingCentral Contact Center

RingCentral Contact Center

RingCentral From United States 138 votes

The RingCentral Contact Center enables businesses to create a limitless customer service environment. By equipping agents with advanced tools, it enhances customer intera... The RingCentral Contact Center enables businesses to create a limitless customer service environment. By equipping agents with advanced tools, it enhances customer interactions across 20+ digital channels—ranging from social media to messaging apps. This solution boosts campaign management and agent productivity, allowing support anytime, anywhere, without barriers.

Top RingCentral Contact Center Alternatives

Partner 1 Nextiva Call Center

Nextiva Call Center

Nextiva Call Center empowers businesses with immediate reporting and real-time performance insights on call queues and agents. Users can monitor...

Why Nextiva Call Center as a RingCentral Contact Center alternative?

  • XBert keeps your helpdesk rather than RingCentral Contact Center's unified platform
  • Runs scheduled agent reports
  • Nextiva Professional tier includes predictive dialing, compared with RingCentral Contact Center
Nextiva From United States
225 votes
Partner 2 Freshcaller

Freshcaller

Freshcaller offers a user-friendly cloud-based contact center solution that empowers businesses to engage with customers affordably. With phone numbers across...

Freshworks From India
65 votes
Partner 3 Readymode

Readymode

Transform real estate sales call centers with cutting-edge automation for follow-ups and appointment scheduling. This platform excels in boosting connection...

Readymode (formerly Xencall) From Canada
1 vote
4 Twilio Flex

Twilio Flex

Twilio Flex is a versatile cloud contact center platform that transforms customer interactions by enabling sales and service teams to...

Why Twilio Flex as a RingCentral Contact Center alternative?

  • Pricing uses User + Usage, unlike RingCentral Contact Center's plans
  • Flex embeds channels into your existing apps
  • Developers lead with Flex, versus RingCentral Contact Center's packaged AVA
Twilio From United States
201 votes
5 Squaretalk

Squaretalk

Squaretalk offers a highly customizable call center solution designed to meet the unique demands of various industries. With seamless integration...

Why Squaretalk as a RingCentral Contact Center alternative?

  • Centers WhatsApp, SMS and email, unlike RingCentral Contact Center's social channels
  • Includes AI analytics minutes per user
Squaretalk From Israel
191 votes
6 Call Center Software

Call Center Software

Revolutionizing contact centers, this cloud-based software enhances agent productivity and customer engagement through seamless inbound and outbound dialing. With features...

Why Call Center Software as a RingCentral Contact Center alternative?

  • Includes built-in CRM for managing contacts
  • CallTools advertises unlimited minutes, compared with RingCentral's international calling bundles
  • Claims 24-hour setup, while RingCentral Contact Center stresses deployment speed
CallTools From United States
78 votes
7 Aircall

Aircall

Aircall provides phone support software for any business, which can be used without any hardware installation. It features instant numbers,...

Aircall From France
153 votes
8 CallCenterNOW

CallCenterNOW

Elevating sales is within reach with DialedIn’s advanced call center platform. Formerly known as ChaseData, it offers powerful tools for...

ChaseData From United States
132 votes
9 Zingtree

Zingtree

An enterprise-grade AI Agent Builder transforms customer service by empowering businesses to create interactive decision trees without coding. It guides...

Zingtree From United States
93 votes
10 CX

CX

The 3CX Web Client is a browser-based communication tool designed for seamless interaction among colleagues, partners, and customers. Users can...

3CX From United States
211 votes
11 myphoner

myphoner

This call center software revolutionizes sales outreach with its automated power dialer, enhancing call rates significantly. Users can seamlessly integrate...

Myphoner From Denmark
73 votes
12 Bria

Bria

Bria® revolutionizes communication for individuals and teams by seamlessly integrating with any SIP-supported call server or VoIP provider. Offering advanced...

CounterPath From Canada
72 votes
13 VICIdial

VICIdial

VICIdial stands out as a leading open-source contact center solution, implemented in over 14,000 installations across more than 100 countries....

Vicidial Group From United States
226 votes
14 Avaya Aura

Avaya Aura

The Avaya Aura® Platform revolutionizes real-time communication by integrating voice, video, and collaboration tools into a unified architecture. It simplifies...

Avaya From United States
71 votes
15 inContact Call Center Software

inContact Call Center Software

This leading call center software revolutionizes customer service with its AI-driven platform, enhancing workflows, agent performance, and knowledge management. By...

NICE inContact From United States
242 votes
16 CallHippo

CallHippo

This advanced call center software revolutionizes business communication by providing a reliable cloud-based phone system that enhances customer interactions. With...

CallHippo From United States
71 votes
17 DialMyCalls

DialMyCalls

This call center software enables organizations to effortlessly send bulk text messages, automated phone calls, and emails to their entire...

OnTimeTelecom From United States
294 votes

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Company Information

  • Company: RingCentral
  • Country: United States

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