FeedbackExpress
This customer experience software enhances brand reputation management through automated review requests and effective negative review handling. Users can target satisfied customers based on delivery performance and previous feedback. The integrated dashboard provides insights for strategic improvements, while automatic ticket generation ensures prompt resolution of any issues, fostering customer loyalty.
Top FeedbackExpress Alternatives
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Convergys Analytics
With a global team of elite analysts and cutting-edge data environments, this analytics solution transforms how organizations interpret customer data.
CFN Insight
CFN Insight empowers organizations to prioritize customer experience by providing advanced journey mapping software that features unique visualizations, insightful reporting, and actionable scorecards.
Chattermill
Unlock the potential of customer feedback analysis with a powerful platform that aggregates insights from various sources in real time.
Wizu
Transform feedback into structured, actionable insights with an AI-driven platform designed for engagement.
ChameleonTM
Alterian's ChameleonTM leverages AI-driven customer journey analytics and real-time orchestration to elevate customer experiences.
Satsum
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Thunderhead
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Prodsight
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TRACX
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Knexus
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Top FeedbackExpress Features
- Interactive self-serve demo
- 300+ no-code integrations
- 500 free review requests
- Automated review request management
- Custom targeting rules
- Negative review management
- Auto-generated support tickets
- Insights from Feedback Dashboard
- Historical review visibility
- Real-time customer feedback alerts
- Compliance with Amazon policies
- Seamless integration with eDesk
- Performance+ Freemium helpdesk plan
- Multi-platform review gathering
- Automated negative feedback resolution
- Enhanced brand reputation management
- Contextual customer experience insights
- Scalable subscription options
- Universal language support
- Streamlined customer support processes
Top FeedbackExpress Alternatives
- Mapp Marketing Cloud
- Convergys Analytics
- CFN Insight
- Chattermill
- Wizu
- ChameleonTM
- Satsum
- Thunderhead
- Prodsight
- TRACX
- Knexus
- Glassbox
- Qubit
- TruRating
- SightMill NPS Software
