Convergys Analytics
With a global team of elite analysts and cutting-edge data environments, this analytics solution transforms how organizations interpret customer data. By employing advanced techniques, it extracts insights from diverse interactions, revealing hidden narratives and enhancing decision-making while automating quality processes through innovative speech monitoring and proprietary platforms.
Top Convergys Analytics Alternatives
FeedbackExpress
This customer experience software enhances brand reputation management through automated review requests and effective negative review handling.
Chattermill
Unlock the potential of customer feedback analysis with a powerful platform that aggregates insights from various sources in real time.
Mapp Marketing Cloud
Mapp Marketing Cloud empowers marketers with AI-driven insights and automation tools to create personalized customer experiences.
ChameleonTM
Alterian's ChameleonTM leverages AI-driven customer journey analytics and real-time orchestration to elevate customer experiences.
CFN Insight
CFN Insight empowers organizations to prioritize customer experience by providing advanced journey mapping software that features unique visualizations, insightful reporting, and actionable scorecards.
Thunderhead
Thunderhead offers intuitive SaaS customer experience management solutions to help business live in harmony with their customers by realizing the true potential and benefits of healthy customer engagement.
Wizu
By utilizing intelligent surveys and dynamic follow-up questions, it enhances response rates and uncovers deeper...
TRACX
By capturing essential feedback and identifying trends, it enables companies to understand customer desires clearly...
Satsum
Its memorable and brandable name allows for creative marketing strategies, making it an ideal foundation...
Glassbox
By translating complex user behaviors into actionable insights, it empowers teams to enhance user experiences...
Prodsight
By automatically analyzing sentiment and topics through a custom taxonomy, it delivers real-time insights on...
TruRating
This tool captures genuine insights from everyday customers, enabling businesses to enhance their services in...
Knexus
Its automated platform enhances product discovery with smart moderation, rights requests, and advanced analytics...
Pobuca Experience Cloud
Trusted by over 350 industry leaders, it offers tools for measuring, designing, and improving CX...
Qubit
By leveraging deep learning technology, it seamlessly integrates data and insights, enabling eCommerce teams to...
Top Convergys Analytics Alternatives
- FeedbackExpress
- Chattermill
- Mapp Marketing Cloud
- ChameleonTM
- CFN Insight
- Thunderhead
- Wizu
- TRACX
- Satsum
- Glassbox
- Prodsight
- TruRating
- Knexus
- Pobuca Experience Cloud
- Qubit
