FreeScout
FreeScout is an open-source help desk solution that empowers users to manage customer support seamlessly. Built on PHP and Laravel, it offers a minimalist interface that prioritizes user experience. With mobile app support and integration capabilities via Zapier and Make, it enables efficient handling of incoming requests while maintaining full control and privacy.
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Top FreeScout Features
- Lightweight and powerful software
- Open source and self-hosted
- Easy deployment on shared hosting
- Mobile apps for full functionality
- MacOS Menu Bar integration
- Connects with Zapier and Make
- User-friendly minimalist interface
- Supports migration from other help desks
- Active community support on GitHub
- Multi-agent support capabilities
- Customizable ticket management
- Real-time notifications for agents
- Integrated email communication platform
- Modular feature expansion available
- Detailed reporting and analytics
- Searchable ticket history
- Collaboration tools for team efficiency
- Responsive design for various devices
- Multi-language support options.
