Znuny
Znuny, the successor to the ((OTRS)) Community Edition, offers long-term support for former users while introducing innovative features starting with version 6.1. It effe... Znuny, the successor to the ((OTRS)) Community Edition, offers long-term support for former users while introducing innovative features starting with version 6.1. It effectively manages diverse ticket data, implements role-based access, integrates business processes with tickets, and provides a customer self-service portal with a knowledge database for easy access.
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Company Information
- Country: Germany
