Get Satisfaction
Get Satisfaction enhances customer engagement by facilitating vibrant online communities where users can share insights and support one another. This platform empowers brands to leverage satisfied customers as advocates, providing responsive, context-rich support across multiple channels. By integrating with Sprinklr, it enables businesses to streamline interactions and build lasting customer relationships.
Top Get Satisfaction Alternatives
InGenius
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Sugar Serve
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Emplifi Service Cloud
Empowered by real client experiences, Emplifi Service Cloud enhances brand voice for teams of any size, streamlining customer journeys.
Verint Social
Verint Social empowers brands to provide exceptional digital customer service across social media platforms.
RingCentral Engage Digital
RingCentral Engage Digital provides robust support resources for users looking to configure and optimize their digital engagement strategies.
Pega Customer Service
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Virtual Agent
Businesses can expect improved response times and personalized support, allowing teams to focus on complex...
Concentrix
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Take Control
Prospective users must register for a complimentary 30-day trial to access the downloads...
Webex Engage
It seamlessly integrates various communication channels, enabling contact centers to manage and automate customer conversations...
N-able Take Control
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Frontline Care
It empowers contact center leaders to enhance customer satisfaction while minimizing operational costs...
Service Creatio
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Zendesk AI
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Top Get Satisfaction Features
- Customer community engagement tools
- Unified customer profiles
- Real-time issue resolution
- Multi-channel support integration
- Advanced workflow automation
- AI-driven insights and analytics
- Social listening capabilities
- Gamification for customer interactions
- Conversational commerce solutions
- Review management tools
- Context-rich support responses
- Customer advocacy programs
- Social selling features
- Scalable customer care solutions
- Data-driven personalization
- First Party Experience management
- Third Party Experience Management
- Cross-channel interaction tracking
- Integrated case management
- Predictive support capabilities
Top Get Satisfaction Alternatives
- InGenius
- Sugar Serve
- Emplifi Service Cloud
- Verint Social
- RingCentral Engage Digital
- Pega Customer Service
- Virtual Agent
- Concentrix
- Live Agent
- Take Control
- Webex Engage
- N-able Take Control
- Frontline Care
- Service Creatio
- Zendesk AI
