HEAT Service Management
Provides IT infrastructure management software that allows you to help customers with the best IT service quality, performance, and delivery. It features service automation, modern design, voice and workflow automation, self-service and service catalog, and more. It offers a unified endpoint management solution, with reporting and compliance, application provisioning, and inventory management features.
Top HEAT Service Management Alternatives
LANDESK
Provides service desk software that allows you to deliver better service and greater satisfaction to your end users.
Aurus Service Center
Aurus Service Center offers a dynamic platform tailored for IT service management and business process optimization.
Track-It ITSM
Provides IT help desk and asset management software with reliable, affordable, and easy-to-use platform.
Cadalys Service Management
Cadalys Service Management leverages Salesforce’s robust platform to enhance service delivery through ITIL-aligned processes.
Xurrent
This ITSM software revolutionizes service management with its AI-powered capabilities, ensuring swift implementation in just 4-12 weeks.
CommandLink ITSM
CommandLink ITSM revolutionizes IT service management by streamlining workflows and enhancing team collaboration.
Transposit
However, its cutting-edge technology and products will continue under Harness, a renowned leader in the...
DiliGenie
Designed for diverse industries, this ITSM solution streamlines workflows, boosts productivity, and simplifies complex business...
ServiceFocus
It features customizable branding, flexible licensing, and robust integration options...
Optanix
Offering AI-driven detection, 24x7 expert support, and unified communication tools, this ally transforms IT challenges...
OnPage Incident Management System
Its secure platform enhances collaboration during urgent situations, ensuring that the right responders are notified...
Infraon Infinity
With intuitive dashboards and AI-driven insights, teams can quickly address compliance risks and enhance operational...
Autotask
It features service desk, SLA management, customer notes and contracts, customizable dashboard, drag-and-drop dispatcher workshop...
GroupLink ITSM
It streamlines service requests for faculty and staff, simplifies the tracking of IT assets, and...
AssetSonar
By automating software and hardware tracking, it provides real-time visibility into asset dependencies, streamlines maintenance...
Top HEAT Service Management Features
- Cloud-based service solutions
- Endpoint security management
- Automated business process workflows
- User environment monitoring tools
- Knowledge base access
- Community support forums
- Customizable IT service workflows
- Incident and problem management
- Self-service support portal
- Real-time collaboration features
- Compliance management capabilities
- Service quality improvement tools
- Multi-department support integration
- User-friendly interface design
- Scalability for growing businesses
- Threat detection and protection
- Detailed reporting and analytics
- Personalized customer assistance
- Efficient IT resource allocation
- Cross-functional automation solutions
