HelpDesk 3
HelpDesk 3 is an all-in-one help desk software that seamlessly integrates live chat, support tickets, client management, and billing into one user-friendly platform. With mobile apps for iOS and Android, operators can engage customers anytime. It features a customizable FAQ database, automated responses, and advanced reporting tools, enhancing customer satisfaction and operational efficiency.
Top HelpDesk 3 Alternatives
Sysgem Access Gateway
Sysgem Access Gateway provides secure, self-hosted remote access for Windows desktops, laptops, and servers, ensuring system administrators and help desk professionals maintain complete control over sensitive data.
Basic Online Service Desk Help Desk
The Basic Online Service Desk is a web-based help desk application designed to streamline ticket creation and job management.
HelpDesk
This innovative help desk software enhances customer support efficiency by streamlining ticket management and facilitating seamless communication between agents and customers.
Sirportly
Offering an enterprise-level feature set at an accessible price, this platform excels in message management with an intuitive web interface for streamlined support request handling.
LBi HR HelpDesk
HR HelpDesk is a leading automated HR case management software designed to streamline employee inquiries.
NABD System
Revolutionizing customer support, this help desk software integrates a robust workflow engine for seamless service experiences across web, phone, email, chat, and social media.
versaSRS HelpDesk
Built on Microsoft’s .NET framework, it ensures scalability for organizations of all sizes...
ServicePRO
Its customizable service catalog allows users to effortlessly submit requests, while dynamic form design captures...
Mint Service Desk
It empowers teams to efficiently track assets, manage tickets, and facilitate communication, all while minimizing...
Web Tracks
It streamlines task assignment and completion of help desk tickets while efficiently tracking computers, peripherals...
ServiceWise
With intuitive ticket management and a customizable self-service portal, users can swiftly find solutions and...
UVdesk
It empowers businesses to efficiently manage inquiries across various eCommerce platforms like WooCommerce, Magento, and...
ZupportDesk
With unlimited playtime, these demo slots allow newcomers to practice strategies and familiarize themselves with...
Top HelpDesk 3 Features
- Live chat integration
- AI chat bot
- Email to ticket conversion
- Client management system
- Integrated billing system
- Mobile app access
- Push notifications
- Customizable FAQ database
- Content management system
- Multi-language support
- Comprehensive analytics dashboard
- Operator permission levels
- File and image management
- Predefined response templates
- Business hours scheduling
- Emoticon support
- Real-time visitor tracking
- Password protected chat rooms
- Group chat functionality
- Feedback and rating collection
