Live2Support
Live2Support is a live chat solution that provides robust customer communication system through a website widget that aims to drive sales, create new markets and establish an ongoing relationship with clients. It comes with real-time traffic monitoring features along with geo-location tagging and traffic sources. Businesses can also assign chat windows to individual departments, for example, customer care, and technical help, sales, and shipping.
Top Live2Support Alternatives
Luma Virtual Agent
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LiveAdmins
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Messagely
A powerful customer messaging platform, Messagely empowers businesses to enhance live chat support effortlessly.
ICE Click-to-Chat
ICE Click-to-Chat offers a streamlined chat experience tailored for mobile platforms, enabling businesses to engage effortlessly with customers.
TRACK Chat
TRACK Chat enhances guest engagement on hospitality websites, driving higher conversion rates while efficiently addressing common inquiries.
Nexa Virtual Receptionist
This live chat software offers businesses 24/7 support with highly trained virtual receptionists who provide personalized service in both English and Spanish.
Formilla.com
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Customer Service Chatbot
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Vee24
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Umnico
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SwiftChat
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Chat for Jira Service Management
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Mainstay
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Website Alive
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Top Live2Support Features
- Canned responses for quick replies
- Proactive chat invitation pop-ups
- Customizable operator greetings
- Automated chat routing rules
- Integration with CRM platforms
- AI chatbot for 24/7 support
- Unlimited concurrent chats allowed
- In-depth reports and analytics
- Visitor monitoring on key pages
- Customizable chat widget design
- Instant self-help articles
- Supervisor dashboard for monitoring
- Google Analytics integration
- Support for multiple eCommerce platforms
- No coding required for changes
- Forever Free Plan for single operator
- Message-taking when offline
- Enhanced customer experience features
- Custom announcements for visitors.
Top Live2Support Alternatives
- Luma Virtual Agent
- LiveAdmins
- Messagely
- ICE Click-to-Chat
- TRACK Chat
- Nexa Virtual Receptionist
- Formilla.com
- Customer Service Chatbot
- Velaro Live Chat
- Vee24
- Umnico
- SwiftChat
- Chat for Jira Service Management
- Mainstay
- Website Alive
