Website Alive
Website Alive is a customer support and analytics company that provides live chat solutions to businesses to connect with customers in real-time. It has built in click-to-chat and click-to-call features that allow customers to instantly connect with support agents from a mode of their choice. The software also provides visitor analytics along with reporting tools that show valuable metrics like chat trends, site traffic, and surveys.
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Top Website Alive Features
- Omni-channel messaging support
- Intelligent chat workflows
- Custom chatbot builder
- Automated lead qualification
- Integrated CRM synchronization
- Personalized bulk SMS
- 10DLC registration assistance
- Click-to-chat website icon
- Multi-phone number management
- Targeted audience segmentation
- 24/7 automated messaging
- Real-time conversation distribution
- SMS-enabled office phone
- Engagement through QR codes
- Multi-platform conversation management
- Live chat and SMS integration
- Easy contact import and organization
- Broadcast messaging capabilities
- Customer conversation filtering
- Integration with Zoom and Vonage
