Chat for Jira Service Management
Chat for Jira Service Management transforms customer support by integrating real-time live chat directly into Jira. This tool allows teams to interact seamlessly with customers, converting chat conversations into trackable service requests. With customizable pre-chat forms and agent availability indicators, it enhances responsiveness and provides essential context for efficient issue resolution.
Top Chat for Jira Service Management Alternatives
Website Alive
Website Alive is a customer support and analytics company that provides live chat solutions to businesses to connect with customers in real-time.
Umnico
This live chat software offers an omnichannel messaging platform that consolidates customer interactions from various social media into a single interface.
NEW.B.I.E AI Chatbot
The NEW.B.I.E AI Chatbot revolutionizes live chat support with its intuitive interface and advanced capabilities.
Velaro Live Chat
Velaro Live Chat software is a click-to-chat and click-to-call solution that allows website agents to communicate with visitors in real time.
Astute SOS
Astute SOS provides businesses with a robust platform for managing customer inquiries and feedback across various channels.
Formilla.com
Formilla.com offers an intuitive live chat software that enhances user experience for sales, marketing, and support teams.
Chatra
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TRACK Chat
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Arena Live Chat
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Messagely
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Shiji ReviewPro Guest Experience Platform
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Top Chat for Jira Service Management Features
- Real-time customer communication
- Seamless chat-to-ticket conversion
- Customizable pre-chat forms
- Agent online availability status
- Integrated with Jira Service Management
- Multi-language interface translation
- Canned responses for efficiency
- Customer identification log-in
- Live updates on request queues
- Contextual customer information dashboard
- Slack integration for agile teams
- Mobile-friendly agent responses
- Automated scheduling for agent visibility
- Performance analytics reporting hub
- Reduced context-switching for agents
- Easy live chat widget integration
- Enhanced customer support experience
- Ticket tracking from chat
- Boosted service response times
- Simplified request management processes
Top Chat for Jira Service Management Alternatives
- Website Alive
- Umnico
- NEW.B.I.E AI Chatbot
- Velaro Live Chat
- Astute SOS
- Formilla.com
- Chatra
- TRACK Chat
- Arena Live Chat
- Messagely
- Shiji ReviewPro Guest Experience Platform
- Luma Virtual Agent
- eGain Superchat
- Live2Support
- Community SMS Marketing Platform
