Live800
This enterprise-level multichannel live chat software enhances online marketing and service capabilities through advanced features like ACD integration and big data analysis. It streamlines communication across various platforms, improves customer interactions, and boosts order conversion rates, all while ensuring data security and efficient management of customer information.
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Top Live800 Features
- Multichannel access support
- ACD model integration
- Automatic visitor identification
- Historical conversation records
- Frequent response suggestion box
- One-click response sending
- Dynamic password encryption
- Brush protection feature
- Visitor validation code
- Mobile access capability
- Unified customer service platform
- Flexible information collection
- Multi-dimensional customer analysis
- Sales process follow-up reminders
- Sensitive information encryption
- Real-time business indicator tracking
- Efficient customer data management
- High security against password theft
- Contextual answer suggestion
- Visitor engagement tracking
