PHP Live
This live chat software enhances customer engagement by allowing real-time communication with website visitors. Its user-friendly interface streamlines chat management, e... This live chat software enhances customer engagement by allowing real-time communication with website visitors. Its user-friendly interface streamlines chat management, enabling operators to efficiently route requests and utilize canned responses. Additionally, it offers features like chat invitations, file uploads, and traffic monitoring to improve support effectiveness and increase conversion rates.
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Company Information
- Company: PHP Live
- Country: United States
Top PHP Live Features
- Intuitive chat interface
- Defined order routing
- Round-robin chat request routing
- Simultaneous routing option
- Canned responses for departments
- Automatic chat invitation display
- Visitor traffic monitor
- Concurrent chat limit per operator
- Chat session tagging
- Post-chat rating survey
- Customizable pre-chat forms
- Multi-department support
- Offline message customization
- ProAction Invite feature
- External URLs integration
- Real-time chat session viewing
- Instant messaging for operators
- Operator group chat capability
- Custom chat icon upload
- Database integrity check.
