REVE Chat
REVE Chat is a versatile live chat software designed for small to mid-sized businesses across various industries. It features customizable chat windows, voice calls, visi... REVE Chat is a versatile live chat software designed for small to mid-sized businesses across various industries. It features customizable chat windows, voice calls, visitor queuing, and analytics. Its proactive chat capability allows businesses to engage visitors through targeted messages based on specific actions, enhancing customer interaction and support.
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REVE Chat Review and Overview
The chat feature can be added to the site with a few lines of code and the support team will assist the businesses with the integration. ReveChat plugins make it easy to connect to popular e-commerce and content management platforms with 30+ ready integrations and API access. Live Chat Plugin adds a chat widget at the right bottom of the page that allows visitors to chat in real-time with a simple and user-friendly chat board.
Revolutionize the Chat
The ReveChat's core feature is the text-based chat system with a customizable AI- chat query to answer frequency asked questions. If the visitor insists to talk to a service client, the personal details of the visitor can be collected and connected to the right department for the query to be addressed instantly.
Aside from text-based support, service clients can assist the visitor with voice chat, video chat, call support, Facebook, Skype, Telegram, and Viber Messaging for improved customer satisfaction. An added feature is the personalized collaboration tool with more enhanced features such as Screen sharing and Co-browsing that allows support agents to, virtually, access the client's desktop to assist.
Every industry has different requirements and ReveChat has personalized software based on the industry, the size of the business, and the use-case. It offers flexibility for the customers to pick, based on the features that the business requires and opt-out of the unnecessary features.
Meaningful Analytics
ReveChat's website analytics has the complete website journey of the visitors, agent conversations, and demographics of all visitors. The data about customer's behavior and agent performance can be drawn into useful metrics and visualizable charts to draw meaningful insight from the raw data.
Customized reports can be generated based on it and shared across the team for reviews and suggestions.
Customer Engagement and satisfaction leads to sales. ReveChat offers a sophisticated tool for the customers to interact with the service clients, get their doubts clarified via AI-bots, and creates a bond of trust with enhanced customer-company interaction. With all its sophisticated features, ReveChat also has a mobile app that allows clients to respond on the go. It allows the customers to stay in touch with the business at all times and helps the businesses increase their sales.
Company Information
- Company: REVE Chat
- Country: Singapore
