NuVoxx Cloud Contact Centre
The NuVoxx Cloud Contact Centre offers a user-friendly platform that seamlessly integrates with existing infrastructure, accommodating 1 to 1,000 agents on a flexible pay-per-use model. With features like IVR, queue callback, and real-time reporting, it enhances customer interactions while ensuring 100% uptime through a geo-redundant, Canadian-hosted solution.
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Top NuVoxx Cloud Contact Centre Features
- Intuitive user interface
- Pay-per-use pricing model
- Geo-redundant infrastructure
- 100% uptime guarantee
- Easy integration with existing systems
- Fully featured IVR system
- Queue callback functionality
- 100% call recording
- Real-time reporting tools
- Hosted in Canadian data centres
- Remote agent support capabilities
- Inbound and outbound call handling
- Minimal training required
- Efficient dialer service
- Excellent customer support
- On-site training available
- Automated lead tracking
- User-friendly agent dashboard
- Scalability for 1 to 1
- 000 agents
- Seamless setup and transition
