
PBXact
PBXact provides businesses with a robust communications platform that seamlessly integrates cloud, hybrid, and on-premises solutions. Designed for mid-sized enterprises, it supports 100 licensed extensions and 60 simultaneous calls, enhancing collaboration through team tools, video conferencing, and contact center services while ensuring secure and efficient communication.
Top PBXact Alternatives
Enterprise Medical Imaging Solution
The Enterprise Medical Imaging Solution seamlessly integrates call center software with advanced radiology imaging and workflow capabilities.
Intermedia Contact Center
Intermedia Contact Center is a cloud-based call center software designed to streamline customer interactions across multiple channels, including voice, SMS, and email.
Lumen Cloud Contact Center
The Lumen Cloud Contact Center empowers businesses to enhance customer experiences while reducing costs.
Sitel Group EXP+
EXP+™ elevates customer experience by integrating advanced analytics, AI-driven insights, and intelligent automation.
Virtual Call Center
The 8x8 Contact Center revolutionizes customer engagement with its AI-driven, omnichannel cloud solution.
Cendyn Call Center
Cendyn Call Center revolutionizes reservation management with a web-based platform that equips agents with real-time access to rates and inventory.
InContact
It features automatic call distribution, interactive voice response, workforce optimization and management, customer satisfaction surveys...
Hoot Contact
Built on Microsoft® Azure and compatible with Microsoft Teams, it offers rapid deployment, intuitive self-service...
Nextiva Contact Center
By leveraging AI and automation, it reduces contact costs and enables proactive outbound sales campaigns...
Alvaria Cloud
It enhances omni-channel campaign management and integrates seamlessly with leading AI and voice solutions...
NICE Nexidia
With over 70 patents, it enables precise contact center data analysis, fostering informed decision-making that...
Alvaria CX Suite
This software empowers agents with real-time insights, facilitating meaningful conversations while improving operational efficiency...
COTOHA Call Center
Designed for convenience, it enables seamless communication anytime, anywhere...
Aspect Unified IP
This empowers agents to engage seamlessly across multiple channels—voice, email, chat, and social media—while minimizing...
Medallia Agent Connect
By providing real-time feedback, personalized coaching, and automated recovery workflows, it empowers agents to improve...
Top PBXact Features
- Multi-channel communication support
- Integrated text message registration
- Real-time call analytics
- Customizable reporting tools
- Seamless CRM integration
- Automated call distribution
- Voice and video conferencing
- Robust security features
- Multi-location support
- User-friendly interface
- Customizable workflows
- Advanced call queuing
- Voicemail-to-email functionality
- Interactive voice response (IVR)
- Cloud and on-premises options
- Scalability for growing businesses
- API for third-party integrations
- Team collaboration tools
- Built-in productivity apps
- 24/7 customer support.