Quvu
Quvu transforms customer interactions by enabling agents to build trust and loyalty efficiently. With web-based access, agents can manage operations seamlessly, enhancing productivity by up to 300%. The platform features customizable IVR, secure call recording, and insightful analytics, allowing businesses to optimize their contact center operations and improve customer satisfaction.
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Top Quvu Features
- Deeper agent-customer relationships
- Up to 300% productivity increase
- Web-based management access
- Clear and simple pricing
- Customized IVR navigation
- Secure call recording retention
- Real-time customizable statistics
- Predictive and preview dialing
- Automated outbound queue management
- Centralized operations control
- Award-winning feature set
- Flexible solution adaptation
- Immediate access to analytics
- Integrated decision support tools
- Tablet and Wi-Fi management
- Full compliance monitoring
- Campaign efficiency optimization
- Tailored software-with-a-service
- Expert consultation throughout implementation
- Enhanced customer experience tools
