Roundesk

Roundesk

Roundesk serves as a value-driven partner for businesses, enhancing professional telephony and customer relationship management (CRM). Their 100% cloud-based solutions include VoIP telephony, video conferencing, and intelligent call handling, all tailored to boost productivity. With an expert team, they ensure a seamless experience for both companies and their clients.

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Top Roundesk Features

  • Omnichannel support integration
  • 100% Cloud-based solution
  • IP telephony system
  • User-friendly interface
  • Built-in video conferencing
  • Collaborative messaging tools
  • Intelligent voice response system
  • Performance monitoring capabilities
  • Customizable ERP modules
  • Audiotel number solutions
  • AI-driven customer interactions
  • 24/7 customer communication support
  • Expert customer service team
  • Enhanced sales tracking features
  • GDPR compliance assurance
  • Real-time agent performance analytics
  • Secure VoIP lines
  • Tailored customer relationship strategies
  • Comprehensive business management tools
  • Improved customer experience focus.