Eloquant
Eloquant offers a cutting-edge SaaS solution designed to enhance customer relationship management for contact centers. This omnichannel platform centralizes all customer interactions into a user-friendly interface, empowered by AI for real-time insights. With tools for automation, analysis, and personalization, Eloquant enables businesses to elevate customer experiences and foster loyalty across various industries.
Top Eloquant Alternatives
Dial Once
With a decade of expertise in customer relations, this innovative AI-driven solution enhances client interactions through customizable conversational agents.
Ibbü
Ibbü offers a unique on-demand community of passionate experts tailored for brands, enhancing customer interactions with personalized support around the clock.
Dimelo Digital platform
Dimelo Digital offers a robust customer service software designed to enhance communication and streamline support processes.
Web Customer Service Solution
Vocalcom’s Web Customer Service Solution streamlines communication across multiple channels, ensuring agents can manage voice, text, email, chat, and social media interactions efficiently.
Wandle
Wandle is a tailored customer service software developed by Nec Développement, specifically designed for personal service companies.
Vocalcom Hermes360
Vocalcom Hermes360 is a cutting-edge customer service software that enhances agent performance and customer satisfaction.
Onepilot
With advanced AI capabilities, it ensures efficient ticket routing while offering personalized training for agents...
Vocalcom Salesforce Edition
By utilizing Salesforce Customer 360, it ensures personalized service, boosts agent productivity, and enhances customer...
Reecall
With Reecall, companies can handle seven times more tickets without expanding their teams while cutting...
Visiativ Customer Service
Customers can subscribe to newsletters for updates and access a dedicated portal for consulting services...
Roundesk
Their 100% cloud-based solutions include VoIP telephony, video conferencing, and intelligent call handling, all tailored...
Eptica Entreprise Suite
With additional modules like "SelfService" and "Live Interaction," it addresses the growing demands of digital...
Kiamo
Its intelligent omnichannel engine matches interactions with the right advisors, while an intuitive interface and...
Clustaar
With dedicated SEO consultants and a team of experts, businesses can streamline SEO advancements, automate...
Innso
With real-time monitoring of interactions and performance indicators, agents gain seamless access to information, enhancing...
Top Eloquant Features
- Omnichannel contact center solution
- AI-enhanced agent tools
- 360° customer view
- Centralized customer interactions
- Real-time customer feedback analysis
- Customizable agent console
- Satisfaction survey orchestration
- Automated customer assistance
- Multilingual support capabilities
- High availability infrastructure
- Cross-industry expertise
- Continuous improvement insights
- User-friendly interface design
- Data visualization capabilities
- Voice of Customer analytics
- International deployment options
- Proprietary software infrastructure
- End-to-end customer support
- Client references showcase
- Personalized demo scheduling.
Top Eloquant Alternatives
- Dial Once
- Ibbü
- Dimelo Digital platform
- Web Customer Service Solution
- Wandle
- Vocalcom Hermes360
- Onepilot
- Vocalcom Salesforce Edition
- Reecall
- Visiativ Customer Service
- Roundesk
- Eptica Entreprise Suite
- Kiamo
- Clustaar
- Innso
