Onepilot
This customer service software seamlessly integrates 2,000+ trained agents to manage ticketing across various channels, including email and calls. With advanced AI capabilities, it ensures efficient ticket routing while offering personalized training for agents. Trusted by over 250 clients, it handles 15 million interactions annually, enhancing customer satisfaction and operational transparency.
Top Onepilot Alternatives
Reecall
This customer service software enhances productivity and manages incoming calls through advanced AI, ensuring clients never wait.
Wandle
Wandle is a tailored customer service software developed by Nec Développement, specifically designed for personal service companies.
Roundesk
Roundesk serves as a value-driven partner for businesses, enhancing professional telephony and customer relationship management (CRM).
Dimelo Digital platform
Dimelo Digital offers a robust customer service software designed to enhance communication and streamline support processes.
Kiamo
Revolutionizing customer interactions, Kiamo enables clients to send SMS directly to customer service on the same number, eliminating the need for additional apps.
Dial Once
With a decade of expertise in customer relations, this innovative AI-driven solution enhances client interactions through customizable conversational agents.
Innso
With real-time monitoring of interactions and performance indicators, agents gain seamless access to information, enhancing...
Eloquant
This omnichannel platform centralizes all customer interactions into a user-friendly interface, empowered by AI for...
luminjo
Teams can efficiently manage ticket assignments based on expertise, ensuring rapid resolution of issues...
Ibbü
With a remarkable 90% CSAT and the ability to capture 70% more customer engagement, these...
luminjo
Designed to enhance interaction and streamline contact management, it minimizes spam and facilitates collaboration among...
Web Customer Service Solution
With real-time insights into customer journeys, it enables tailored responses and skills-based routing, enhancing agent...
K-Now
By delivering intuitive guides, real-time support, and personalized content, it significantly reduces training costs and...
Vocalcom Hermes360
With its intuitive interface, it provides unified management across various communication channels, including social media...
easiware
With a flexible platform designed for efficiency, it empowers teams to access customer information seamlessly...
Top Onepilot Features
- Customizable agent onboarding
- AI-driven ticket routing
- Live analytics dashboard
- Multi-channel support integration
- Continuous agent training programs
- Automated ticket resolution suggestions
- Real-time sentiment analysis
- Cost-per-ticket pricing model
- Quality assurance checks
- 24/7 operational flexibility
- GDPR and ISO compliance
- Expert agents for diverse languages
- Automated scheduling for agents
- Insights into customer interactions
- Proprietary data security measures
- Scalable staffing solutions
- Tailored customer experience management
- Integration with existing tools
- Detailed performance analytics
- Comprehensive knowledge base.
