Salesforce Desk
Salesforce Desk revolutionizes customer support by seamlessly integrating CRM, AI, and data insights. It empowers teams to deliver personalized service through an advanced ticketing system, automated workflows, and robust analytics. With low-code customization options, organizations can enhance their Agentforce, ensuring faster resolutions and improved customer satisfaction every time.
Top Salesforce Desk Alternatives
Oracle B2C Service
Offering innovative customer service solutions, Oracle B2C Service enhances customer interactions through preferred digital channels.
atSpoke
atSpoke enhances team collaboration within Slack by providing an intuitive interface for managing requests.
WonderDesk
Designed for seamless communication, this web-based help desk software automates support processes, enhancing efficiency and customer satisfaction.
Spiceworks
Spiceworks is an IT help desk software that helps to solve your internal IT issues quickly.
Enchant
Enchant revolutionizes customer support with an intuitive platform that consolidates omnichannel shared inboxes, live chat, and knowledge bases.
SolarWinds Web Help Desk
Web Help Desk® enhances customer support by centralizing and automating ticket management.
H2Desk
It features custom ticket fields, automatic email-to-ticket conversion, personalized dashboard statistics, scheduled tickets, automatically assign...
ServiceNow ITSM
It offers features like omnichannel incident registration, AI-driven task classification, and real-time dashboards, ensuring efficient...
Help Desk Premier
Its intuitive interface allows for quick setup on Windows systems, enabling users to manage tickets...
Gorgias
With proactive marketing tools, it reduces bounce rates by 37% and enhances conversions through personalized...
SpiceCSM
Its seamless integration with existing systems, particularly Amazon Connect, empowers businesses to customize workflows effortlessly...
RSTickets!Pro
With features like customizable fields, integrated knowledgebase, and AJAX-driven ticket management, it enhances efficiency and...
Mi4biz
By offering self-service options, it alleviates agent workload while ensuring personalized support through a tailored...
Saufter.io
Users can send automated emails, integrate phone support effortlessly, and monitor real-time metrics to enhance...
HDesk
Its Essentials WordPress theme offers a vast array of professional templates, tailored to diverse industries...
Top Salesforce Desk Features
- AI-driven customer support automation
- Unified ticketing system
- Multi-channel support integration
- Low-code app development
- Comprehensive knowledge base
- Real-time analytics and reporting
- Personalized customer interactions
- Feedback management tools
- Automated ticket assignment
- Seamless CRM integration
- Customer 360 view
- Scalable cloud-native platform
- Guided learning paths on Trailhead
- Community collaboration and feedback
- Customizable workflows and automations
- Enhanced data security and trust
- Intelligent process automation
- Cost-efficient service delivery
- Customizable dashboard for insights
- Dedicated customer success experts.
Top Salesforce Desk Alternatives
- Oracle B2C Service
- atSpoke
- WonderDesk
- Spiceworks
- Enchant
- SolarWinds Web Help Desk
- H2Desk
- ServiceNow ITSM
- Help Desk Premier
- Gorgias
- SpiceCSM
- RSTickets!Pro
- Mi4biz
- Saufter.io
- HDesk
