Service Manager

Service Manager

Offering flexible, proactive service management, this ITSM software automates workflows to enhance efficiency and reduce manual processes. With no-code capabilities, users can effortlessly configure interactions, ensuring rapid adaptation to evolving business needs. AI-powered features and mobile accessibility empower teams, transforming service delivery and improving overall employee experiences while maximizing asset value.

Top Service Manager Alternatives

1

Panopta

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2

Cherwell Service Management

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3

OpsGenie

OpsGenie empowers teams with flexible project management, seamless integration across over 200 tools, and high-velocity service delivery.

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4

Ivanti Neurons for ITSM

Ivanti Neurons for ITSM revolutionizes IT service management by transforming support teams into strategic business enablers.

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5

IBM Control Desk

IBM Control Desk streamlines IT service management, simplifying user support across complex multi-vendor, multicloud environments.

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6

HCL SX

HCL SX revolutionizes service management with its AI-driven, no-code platform designed for IT and enterprise needs.

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7

iET ITSM

With rapid deployment, it features integrated modules for incident, problem, change, and service asset management...

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8

TeamDynamix IT Service Management

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9

Wolken Service Desk

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10

Samanage ITSM

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11

ITarian

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12

MIR

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13

Ivanti ITSM

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14

SysAid ITSM

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15

N‑able N-sight RMM

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Top Service Manager Features

  • Automated workflow management
  • No-code workflow configuration
  • AI-powered chatbots
  • Role-based dashboards
  • Cloud and on-premises deployment
  • Modular capability expansion
  • Real-time IT asset visibility
  • Mobile device connectivity
  • Incident management system
  • Self-help automation with AI
  • Integration with low-code solutions
  • Generative AI process enhancement
  • Performance optimization of assets
  • Employee experience transformation
  • Advanced IT change management
  • Automated ticket classification
  • Proactive issue detection
  • Enhanced service quality consistency
  • Cost reduction strategies
  • Comprehensive IT operations visibility