SimplyDesk
This helpdesk software offers seamless ITSM solutions tailored for effective client support and inventory management. With features for ticketing, asset tracking, and network inventory, it enhances team productivity. Users can easily manage service contracts and analyze request statistics, all while retaining control in a user-friendly, SaaS environment.
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Top SimplyDesk Features
- Multi-channel ticketing system
- Automated network inventory scanning
- Comprehensive asset management tools
- User-friendly interface
- Customizable ticket management
- Remote desktop support capability
- Integrated service contract management
- In-depth analytics and reporting
- Flexible SaaS deployment
- Mobile inventory tagging
- Efficient IT infrastructure management
- Green IT compliance features
- Pre-configured trial environment
- Dedicated webinars for user education
- User satisfaction improvement tools
- Streamlined helpdesk operations
- Real-time problem tracking
- Cross-departmental request handling
- Specialized support for various services.
