GestSup
This web-based support management software streamlines ticket and equipment handling with an intuitive interface. Users can easily customize features, submit tickets via the app or email, and analyze team performance through clear statistics. With 18 years of continuous development, it boasts a supportive community and seamless integration options.
Top GestSup Alternatives
Siit
Siit empowers IT teams to efficiently manage service requests directly within Slack or Teams, automating routine tasks while AI handles initial inquiries.
Crisp
An all-in-one AI-powered business messaging platform, this solution centralizes team communications, automates tasks, and synchronizes customer data for personalized interactions.
ViiBE
Remote customer support is revolutionized with ViiBE Call, enhancing First Call Fix rates by connecting field workers with office experts in real-time.
Landpark Helpdesk
Landpark Helpdesk streamlines IT support with an intuitive interface, enabling seamless collaboration between teams.
Phedone
Phedone enhances customer interactions by analyzing feedback in real-time, tagging contributions, and identifying trends.
SimplyDesk
This helpdesk software offers seamless ITSM solutions tailored for effective client support and inventory management.
Fernand
Users can swiftly manage requests with intuitive shortcuts, while real-time syncing eliminates delays...
SimplyDesk
With features like automatic notifications and customizable tools, it improves response times and optimizes support...
Akio.Cx
With ISO 27001 certification for data security and QUALIOPI-certified training, it empowers agents with AI-driven...
Issuebear
With AI-generated summaries and customizable automated rules, users can set it up independently in just...
Tier2 Tickets
With real-time diagnostics capturing the problem's timeline, technicians can swiftly diagnose and resolve issues...
HiperMe!
It optimizes call distribution through skill-based routing and provides real-time analytics to enhance decision-making...
Tiflux
It streamlines workflows, enhances team productivity, and increases customer satisfaction...
JustReply
With features like customizable help centers, a minimalist inbox, and AI-assisted article creation, it simplifies...
Tikit
It features advanced automation, AI-driven virtual assistance, and customizable workflows tailored to various departments...
Top GestSup Features
- Web-based ticket management
- Customizable ticket fields
- Email ticket submission
- Performance analytics dashboard
- User-friendly interface
- Rapid user onboarding
- Integration with company directory
- Administrative menu configuration
- Active user community support
- Robust ticket tracking system
- 18 years of continuous development
- Multi-site support capability
- Efficient ticket resolution process
- Clean and intuitive design
- Scalability for large teams
- Consistent software maintenance
- Seamless transition from Excel
- Extensive documentation available
- Real-time ticket updates
- High user satisfaction rate
