SoluCX
With a robust ecosystem of customer experience solutions, this platform provides education, consulting, and technology to generate actionable insights. It supports over 60 million customer interactions annually, facilitating market mapping, employee experience monitoring, and strategic partnership connections, all while ensuring data security and privacy throughout the customer journey.
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Top SoluCX Features
- Comprehensive CX solution ecosystem
- Expert guidance in CX
- Market and persona insights
- Employee experience monitoring
- Connection to CX experts
- Journey improvement prioritization
- Generative AI customer support
- Recognition of top-performing companies
- Rapid integration capabilities
- Large-scale comment classification
- Strategic partnership throughout journey
- Satisfaction and dissatisfaction motivators
- Secure customer data management
- 2022 and 2024 NPS solution
- Enhanced customer service features
- Improved implementation processes
- Commitment to privacy protection
- Continuous improvement focus
- User-friendly survey technology
- High response volume satisfaction surveys.
