Touchpoint
This CRM software streamlines customer interactions for small and medium businesses by integrating sales, marketing, and support functions into a user-friendly dashboard. With features like automated ticketing, omnichannel communication, and intelligent workflow management, teams can enhance customer satisfaction while effectively managing inquiries across various channels, minimizing operational burdens.
Top Touchpoint Alternatives
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Top Touchpoint Features
- Omnichannel customer support
- AI-powered ticket management
- Customizable online chat widget
- Automated feedback requests
- Smart text paraphraser tool
- Seamless integration with apps
- Flexible pay-per-use model
- Real-time reporting dashboard
- Effortless data migration tools
- No-code Zapier integrations
- Automated call recording feature
- Two-way SMS communication
- Personalized SMS sender IDs
- Collaborative shared inbox
- Multi-channel communication management
- Pre-chat forms for context
- Escalation rules for tickets
- Custom goals and reports
- Cloud-based call center solution
- Integrated task management tools
