Userlike

Userlike

By: Userlike UG

Userlike Live Chat is a SaaS solution that can be installed into any website. Website operators can choose to chat with the visitors in real-time through a live chat window, or integrate the application with other Instant Messaging client and interact with visitors from the convenience of their desktop or smartphone. The Userlike Live Chat software supports all European languages along with English (US) and (UK).

From: Germany Web Visibility: 38.85%
Based on 57 Votes
Top Userlike Alternatives
  • LiveChat
  • JivoChat
  • Chatra
  • Olark
  • Smartsupp
  • MyLiveChat
  • LiveAgent
  • Tidio Chat
  • Provide Support
  • Freshchat
  • PureChat
  • Acquire
  • Intercom
  • Smith.ai Live Chat
  • Moxie
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Top Userlike Alternatives and Overview

1

LiveChat

LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.

By: LiveChat, Inc. From USA
Based on 90 Votes
2

JivoChat

Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.

By: JivoSite, Inc. From USA
Based on 9 Votes
3

Chatra

This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.

By: Roger Wilco LLC
Based on 41 Votes
4

Olark

Olark Live Chat is a real-time website chat solution that can integrate with Google Hangouts, Jabber, iChat, Adium, Pidgin, Skype and many more Instant Messaging applications.

By: Habla, Inc. From USA
Based on 44 Votes
5

Smartsupp

Smartsupp is a live chat solution for e-commerce websites. It...

By: Smartsupp.com, s.r.o. From Czech Republic
Based on 6 Votes
6

MyLiveChat

MyLiveChat is a customer support and sales tool for websites...

By: CuteSoft Components Inc. From Canada
7

LiveAgent

It features universal inbox, ticketing, hybrid ticket stream, automated ticket distribution, rules, time rules, responsibility...

By: Quality Unit, s.r.o. From Spain
Based on 71 Votes
8

Tidio Chat

The software offers various features, which enable operators to see who visits their website, what...

By: Tidio Ltd. From UK
9

Provide Support

Their application offers features like monitoring visitors in real time with Geo-location tracking and provides...

By: Provide Support LLC From USA
Based on 13 Votes
10

Freshchat

The company is known primarily for their intuitive help desk solution...

By: Freshworks Inc. From USA
Based on 10 Votes
11

PureChat

Their customizable profile pages allows visitors on your website to being a private live chat...

By: Pure Chat Inc From USA
12

Acquire

The software is developed with an intent to overcome any barrier between the sales team...

By: Acquire
Based on 18 Votes
13

Intercom

Build a highly effective client relationship with versatile messaging that establishes personal experience with customers...

By: Intercom
Based on 61 Votes
14

Smith.ai Live Chat

For this, they can either take the hard way by managing dedicated employees for interactions...

By: Smith.ai, Inc. From United States
Based on 1 Vote
15

Moxie

Moxie chat software gives the recognizable text messaging clients demand and accumulates information from these...

By: Moxie
Based on 7 Votes

Userlike Review and Overview

Userlike is a company based in Germany that allows businesses to communicate effectively through web-based or application-based services. It is a powerful SaaS platform that helps companies in automating digital interactions with their customers and keeping the communications secure, according to GDPR compliances.

Thousands of companies have utilized Userlike's communication platform to ensure that their growing communication channels are managed efficiently by bleeding-edge technology.

Communication management systems by Userlike

Userlike’s platform service allows the management of both chatbot-based and operator-based communications over channels like Facebook chats, WhatsApp, SMS, and Telegrams. A Userlike plugin can also be integrated into the business’s webpage to manage communicative interactions with visiting customers.

With a very diverse feature set, Userlike allows businesses to boost customer loyalty while allowing them to collect and analyze actionable data. Integrations can be done with digital CRM platforms to increase the efficacy of communications, along with analytics platforms like Google Analytics for all data analysis purposes.

Vast feature set

Userlike features a variety of modules to cater to every part of the communication process. For websites, business users can easily design the most attractive chat windows that can be used to engage the users, while chatbot scripts can be customized and integrated into any channel for better resource handling.

Operator-based channels can also be customized in such a manner so that every operator is tied to a certain customer profile. These profiles are dynamically created by Userlike’s platform based on collected data. This data can also be used to analyze the likes and dislikes of a certain target audience for better business decisions.

Smarter, data-driven chats

Userlike, as mentioned above, allows the collection of data for several purposes. Every chat with a customer produces data about that customer, particularly and about the demographic that the customer belongs to.

The data can be utilized to make the communication systems even more efficient by pointing out any flaws in the system or by giving insights on any required modifications for load management.

Company Information

Company Name: Userlike UG

Company Address: Deisterweg 7, Köln, Germany

Founded in: 2011

Top Features

General Features
  • Secured Data
  • User Defined Chat
  • Report Analysis
  • Chat History
  • Control Chat Functions
  • Customised Chat Box
  • Single Click Invitation
  • Analyze Performance
  • Team Support
  • Instant Conversion
  • Offline Messages
  • Easy Installation
Product Feature
  • Web Visitor URL tracking
  • Chopping Cart Tracking
  • Social Media Connector
  • Feedback From Visitor
  • Mobile Support
  • Chat Routing
  • Departmental Routing
  • Offline Messaging