WebGreeter
With a fully managed 24/7 live chat service, WebGreeter enhances customer engagement by providing personalized, multilingual support. Meticulously trained agents swiftly qualify leads and address queries in real time, ensuring no opportunity is missed. The intuitive integration with popular messaging platforms further streamlines communication, empowering businesses to make informed decisions through insightful analytics.
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Top WebGreeter Features
- 24/7 managed live chat service
- Meticulously trained chat agents
- Customized chat windows
- Automated proactive greetings
- Real-time personalized greetings
- Multilingual support in four languages
- Business intelligence reporting
- Detailed analytics and insights
- Smart chat routing system
- Instant lead notifications via SMS
- Chat2SMS for mobile conversations
- Real-time quality control
- Facebook Messenger integration
- WhatsApp communication integration
- Instagram query handling
- Seamless cross-platform support
- Tailored customer experience
- Lead qualification process
- Engagement enhancement features
- Swift assistance for agents
