ZIWO
This cloud contact center software revolutionizes customer interactions in the Middle East by seamlessly integrating voice and WhatsApp communications into a single interface. With advanced AI capabilities, ready-to-use workflows, and multilingual support, it enhances productivity and service quality, empowering businesses to engage with customers effortlessly across various channels.
Top ZIWO Alternatives
TeleTech
TeleTech (TTEC) is a company that provides customer experience services...
ComputerTalk
ComputerTalk’s ice Contact Center transforms traditional call centers by leveraging artificial intelligence, seamless integration, and advanced analytics.
Aspect Via Cloud Contact Center
WorkforceOS is an innovative Workforce Engagement Management platform that streamlines contact center operations through advanced forecasting, scheduling, and reporting tools.
BT Contact Center
BT Contact Center is an advanced software solution designed to enhance customer service efficiency for businesses.
CenturyLink Contact Center Services
Enhance your customer interactions with CenturyLink Contact Center Services, a robust contact center software solution.
Deutsche Telekom Contact Center
Deutsche Telekom's Contact Center offers advanced solutions that empower businesses in their digital transformation journey.
Super Receptionist
Super Receptionist comes with features such as unified management, automated call recording, and real-time analytics...
Windstream OfficeSuite
It includes automatic network continuity, customizable employee profiles, and advanced security against cyber threats...
InGenius
By aligning AI initiatives with long-term goals, it empowers companies to transform data into actionable...
Observe.AI
The platform automates quality assurance for 100% of interactions, enhances agent performance with real-time assistance...
LiveVox
The solution empowers managers, boosts agent performance, and enhances system orchestration through AI-driven insights...
Kana Enterprise Outbound Calling Campaigns
By integrating AI-driven tools, businesses can enhance agent efficiency, reduce call times, and increase customer...
Cloud Contact Center
By mitigating "Spam Likely" tags and offering seamless integration with CRMs, users can call and...
CloudPhone
Users receive phones ready to set up in minutes, backed by a dedicated Customer Care...
VCC Live®
It seamlessly integrates with various business tools, supports omnichannel communication, and features advanced functionalities like...
Top ZIWO Features
- Cloud-based deployment in minutes
- Omnichannel communication management
- Seamless CRM integration
- AI-driven call management
- Conversation intelligence analytics
- Smart call tagging feature
- Real-time sentiment analysis
- Multilingual support for global interactions
- Automated workflows for efficiency
- WhatsApp Business integration
- Call recording pause/resume feature
- Outbound IVR capabilities
- Comprehensive customer insights
- Local telecom partnerships
- High-quality voice services
- 500+ available APIs
- Enhanced customer experience tools
- Customizable agent dashboards
- Easy phone number acquisition
- Scalable for various business sizes
