VCC Live®
VCC Live® offers a robust contact center software that enhances productivity through automation and delivers exceptional customer experiences. It seamlessly integrates with various business tools, supports omnichannel communication, and features advanced functionalities like predictive dialing and voicemail detection. This platform empowers both inbound and outbound teams, optimizing performance and ensuring swift issue resolution.
Top VCC Live® Alternatives
Verint Monet WFO
Designed for small and medium-sized businesses, Verint Monet WFO offers a streamlined approach to workforce engagement.
Cloud Contact Center
Ytel's Cloud Contact Center empowers sales teams to enhance lead engagement through its advanced sales dialer software.
Orange Business Services
Orange Business Services offers advanced Contact Center Software designed to enhance customer interactions through a secure, cloud-based platform.
LiveVox
LiveVox offers a cutting-edge cloud contact center platform designed to elevate customer engagement.
Fuze Contact Center
Fuze Contact Center enhances integrated communications and hybrid work environments, offering tools for managing menus, queues, and advanced settings for devices and extensions.
InGenius
Harnessing Hybrid Intelligence, the platform merges AI analytics with human insight to deliver dynamic solutions that guide enterprise decisions.
Klaus
It meticulously analyzes interactions, pinpointing issues like churn risks and conversation bottlenecks...
Super Receptionist
Super Receptionist comes with features such as unified management, automated call recording, and real-time analytics...
Five9 IVR
Features such as visual IVR, estimated wait times, and callback options ensure customers receive timely...
CenturyLink Contact Center Services
This cloud-based platform offers seamless integration for voice, video, and messaging, ensuring reliable communication...
Aspect Unified IP Contact Center
Its intuitive interface enhances daily operations while gamification invigorates team spirit, driving productivity and collaboration...
Aspect Via Cloud Contact Center
Its user-friendly interface enhances employee productivity, while actionable insights and gamification elements foster engagement...
MaestroQA
MaestroQA's features include customizable scorecards, automated workflows, and tailored reporting, ensuring that every interaction is...
Intermedia Contact Center (formerly Telax)
With features like intelligent call routing, real-time insights, and robust security measures, it enhances productivity...
Top VCC Live® Features
- Omnichannel communication support
- Predictive dialer capabilities
- Voicemail detection system
- Customizable IVR options
- Real-time performance monitoring
- Seamless CRM integration
- Automation-led sales tools
- Intelligent call routing
- Interactive voice campaigns
- High-volume call handling
- Self-service setup capabilities
- Enhanced customer data security
- Automated outreach solutions
- Multi-conversation management
- Easy scalability
- Comprehensive outbound features
- Fast implementation process
- Customer experience personalization
- Integration with business tools
- Advanced reporting and analytics
