Anywhere Contact Center
The Anywhere Contact Center, a certified Microsoft Teams solution, transforms customer interactions by seamlessly integrating voice capabilities within the Teams environment. Its Dialogue Management system intelligently routes calls to the most qualified agents, enhancing productivity and engagement while allowing businesses to leverage their existing Microsoft investments for superior omnichannel support.
Top Anywhere Contact Center Alternatives
Anywhere365
This omnichannel Dialogue Management Solution revolutionizes customer communications by seamlessly integrating with Microsoft Teams.
Steam
Steam is an omnichannel call center software that seamlessly integrates with platforms like Microsoft Exchange, Google, and Office365.
Voclarion Center Connect
The Voclarion Center Connect integrates seamlessly with Microsoft Teams, enabling direct calling through CallTo365.
Livecom
Livecom is an innovative call center software designed to enhance communication efficiency.
Routing Solution
The Routing Solution intelligently optimizes inbound call flows, automatically managing call distribution during peak times without manual intervention.
Contivio Contact Center
This call center software seamlessly integrates blended voice, live chat, SMS, and email channels, empowering teams to manage customer interactions effectively.
TCN
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PBXware
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Megacall
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Call Center Studio
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3CLogic
It features skill-based routing, click to call, dynamic scripting, call recording and playback, multichannel communication...
XenCALL
Featuring a predictive dialer and user-friendly interface, it enhances agent productivity while ensuring compliance...
MiContact Center
With its omnichannel capabilities, businesses can enhance sales, service, and support, ensuring that every customer...
Snapforce Call Center Software
Enhanced with webRTC technology, it eliminates softphones and streamlines workflows, allowing seamless management of leads...
DCDial
With an intuitive interface, businesses can effortlessly create and implement advanced strategies, automating processes like...
Top Anywhere Contact Center Features
- Omnichannel Dialogue Management
- Native Microsoft Teams integration
- Intelligent customer routing
- Customizable agent workspace
- Real-time call analytics
- Seamless CRM connectivity
- Automated AI voice bots
- Enhanced productivity tools
- Call recording capabilities
- Multi-screen productivity enhancement
- Direct Routing flexibility
- Operator Connect support
- Microsoft Calling Plans compatibility
- Rich customer data integration
- Real-time translation features
- Nested application functionality
- Unified communication experiences
- Comprehensive partner resources
- User-friendly interface design
- Scalable contact center solutions
