Steam
Steam is an omnichannel call center software that seamlessly integrates with platforms like Microsoft Exchange, Google, and Office365. It optimizes travel time for accoun... Steam is an omnichannel call center software that seamlessly integrates with platforms like Microsoft Exchange, Google, and Office365. It optimizes travel time for account managers while enhancing customer interactions across multiple channels, including SMS, email, and WhatsApp. Its user-friendly interface ensures agents manage all communications efficiently, boosting productivity and customer satisfaction.
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Company Information
- Company: Codelogic
- Country: Netherlands
Top Steam Features
- 100% Omnichannel Support
- Microsoft Exchange Integration
- Google Integration
- Office365 Integration
- Travel Time Optimization
- Customizable Appointment Durations
- Inbound Email Module
- Chat Widget Integration
- WhatsApp for Business Integration
- Hiya Caller ID Enhancement
- SMS Customer Contact
- Virtual Agents Capability
- Centralized Customer Interaction Interface
- Comprehensive Reporting Module
- Easy Schedule Management
- User-Friendly Agent Interface
- API for Custom Integrations
- Training and Support Resources
- Cost-Effective Pay-Per-Use Model
- Fast Contact Form Handling
