AskNicely

AskNicely

By: AskNicely

AskNicely is a feedback management system that allows a business to collect and analyze real-time feedback from the customers. It helps them understand the perspective of the customers from their point of view. It has a unique framework designed for collecting the inputs. AskNicely not only helps in collecting feedback in a friendly way but also helps the clients gain insights for better decisions.

Based on 78 Votes
Top AskNicely Alternatives
  • NICE
  • Delighted
  • SMG
  • Critizr
  • Questback
  • Clarabridge
  • Selligent
  • MaritzCX
  • Confirmit
  • Vision Critical
  • Avtex
  • Doxim
  • Intouch Insight
  • Apptentive
  • Satmetrix
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Top AskNicely Alternatives and Overview

1

NICE

Nice customer experience management suite is designed to help companies deliver flawless, consistent, reliable and personalized customer experience to all their customers.

By: NICE Systems Ltd. From Israel
Based on 3 Votes
2

Delighted

Delighted is the quickest and most effortless approach to accumulate real-time, noteworthy feedback from your clients, representatives, accomplices, and merchants.

By: Delighted
Based on 23 Votes
3

SMG

SMG’s CEM is an online customer experience management platform that utilizes sophisticated technologies and automated learning mechanisms to generate insights about customer needs that would otherwise be less comprehensive and require a lot more time and effort if done manually.

By: SMG - Service Management Group
Based on 5 Votes
4

Critizr

Critizr is an Experience Management platform that helps you to enhance the local customer experience of your front line staff day by day.

By: Critizr
Based on 2 Votes
5

Questback

Questback is a digital platform that enables companies to gather vast amounts of employee-generated feedback and gather specific vital insights from them.

By: Questback
Based on 15 Votes
6

Clarabridge

Clarabridge customer experience management and analytics software is used by companies to turn customer feedbacks into customer happiness.

By: Clarabridge, Inc. From USA
7

Selligent

The platform can be used by companies to create a personalized and unique digital experience...

By: Selligent S.A. From USA
8

MaritzCX

The software platform in combination with the innovative research expertise makes a perfect CX solution...

By: MaritzCX LLC From USA
Based on 2 Votes
9

Confirmit

It provides logistical solutions for improving your teamwork and brand value...

By: Confirmit
Based on 4 Votes
10

Vision Critical

The customer insights provided by the platform enable the organisations to deliver their businesses results...

By: Vision Critical
Based on 18 Votes
11

Avtex

It provides tools to develop a real-time and practical end-to-end CX (customer experience) strategy...

By: Avtex Solutions, LLC From USA
12

Doxim

It offers many services, including client onboarding, relationship management, campaign management, statements & reporting, loans...

By: Doxim Solutions ULC From Canada
13

Intouch Insight

surveys, mobile checklists, mystery shopping, operational audits, social media, and call centers, and rapidly integrates...

By: Intouch Insight From Canada
14

Apptentive

It maximizes the number of responses obtained by customizing surveys based on the activity of...

By: Apptentive
Based on 23 Votes
15

Satmetrix

It allows businesses to track and manage the customer experiences that can affect their business...

By: Satmetrix Systems, Inc. From USA

AskNicely Review and Overview

Collecting inputs from the customers is a requirement for every organization to run the business smoothly. AskNicely has perfected its system to obtain information from customers. It is mandatory to take care of the customers and get to know their requirements and what they expect from the organization. AskNicely can achieve all of this with its feedback system. The user will better understand the actions required for the betterment of the business. It not only helps the organization, but consumers also benefit from the process. The customers get a more satisfying and reliable service because of their inputs.

Getting a response

Most customers don't bother to fill the feedback because they are so monotonous and dull. If the process is not appealing, it reduces the chances of getting valuable information from them. AskNicely uses NPS( Net Promoter Score) to acquire inputs from the customers. It gives impressive results which are far better than any of the competition. AskNicely helps the user to filter relevant information from the feedback and use it for their interest. It serves to obtain testimonies that can be helpful to the organization for gaining trust.

Human experience

It is the primary concern to make sure that the customers feel comfortable and connected with the establishment. It develops a good relationship between them. AskNicely has a different approach for engaging with customers. It interacts with them on a personal level which makes them feel special. AskNicely starts the process by having a conversation with the consumers. It is equivalent to talking to a real person. It helps the organization to get more specific answers and avoid uncertainty. AskNicely can keep the conversation going by asking appropriate questions until it's completion.

Take shots in real-time

AskNicely has options to provide specific access to the employees. It ensures that only useful information is available to them. The employees can work on improvement from the feedback received. They can address every issue individually and assist consumers. AskNicely allows users to access the data from anywhere.

Company Information

Company Name: AskNicely

Founded in: 2014