babelforce
Babelforce empowers businesses to design their ideal contact center, seamlessly integrating telephony and voice automation with existing CRM systems like Zendesk. With voice automation saving up to 800 hours monthly, the platform enhances customer interactions through customizable VoiceBots, streamlining workflows and enriching agent productivity while delivering memorable customer experiences.
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opcyc WFM software
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Top babelforce Features
- Composable contact center platform
- Voice automation integration
- Save 800 hours monthly
- Supports 70+ languages
- Customizable VoiceBot capabilities
- Seamless CRM integration
- No-code setup interface
- Automated outbound dialing
- AI-driven call handling
- Enhanced customer experience tools
- Workflow automation features
- Real-time data insights
- Enterprise-grade CCaaS solutions
- Proactive support engagement
- Smooth channel transitions
- IVR call bots
- Personalized customer interactions
- Comprehensive support and training
- Easy management of phone setup
- Cost-effective for 50 agents
