telegra

telegra

This advanced call center software seamlessly integrates inbound and outbound telephony with a powerful voicebot feature. Designed for efficiency, it enhances customer interaction management, offering automated call distribution and in-depth analytics. Its user-friendly interface empowers agents and managers alike, ensuring optimal service delivery while remaining fully compliant with GDPR standards.

Top telegra Alternatives

1

TENIOS Cloud-PBX & ACD

The TENIOS Cloud-PBX & ACD provides users with a robust cloud-based telephone system, allowing seamless management of extensions and phone numbers.

2

i2x

This innovative solution captures all calls and provides real-time transcripts while ensuring GDPR-compliant anonymization.

3

telerion

Telerion provides a robust platform for managing multichannel and omnichannel communication, featuring advanced Skill-Based Routing for maximum flexibility in inbound projects.

4

Dialfire

Dialfire offers a powerful cloud-native contact center solution designed for seamless inbound and outbound campaigns.

5

Sikom CloudOne

Sikom CloudOne is an advanced Contact Center as a Service (CCaaS) solution seamlessly enhancing the functionality of Sikom AgentOne®.

6

injixo

Designed for call centers, injixo offers a user-friendly workforce management solution that streamlines scheduling, time-off requests, and performance tracking.

7

Sikom AgentOne

With its modular structure, it seamlessly integrates AI tools like OpenAI and Microsoft Copilot...

8

InVision Enterprise WFM

It simplifies scheduling, ensuring alignment between employee needs and business objectives...

9

AG-VIP

Their expert consultants guide businesses through transformations, ensuring streamlined data management and transparency...

10

babelforce

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11

CCT ContactPro

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12

VIER

Its AI-driven tools analyze customer interactions, optimize service delivery, and facilitate self-service options, ensuring a...

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ix

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opcyc WFM software

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CallOne Call Center Software

With the ChatGPT-VoiceBot, it ensures precise agent routing through effective pre-qualification...

Top telegra Features

  • Automatic call distribution
  • Integrated voicebot functionality
  • Cloud-based solution
  • Real-time performance monitoring
  • Customizable wallboards
  • Concurrent user licensing model
  • Multi-channel support
  • Easy CRM integration
  • Intuitive user interface
  • GDPR-compliant operations
  • Comprehensive campaign management
  • Performance analytics tools
  • Flexible licensing options
  • Status tracking for agents
  • Quick internal/external calling
  • Personalized project management support
  • Multi-location operation capability
  • Intelligent routing options
  • Simplified training for agents
  • Transparent pricing structure.