ClickDesk is multi-channel live chat software that helps businesses connect with their website visitors via common Instant Messaging applications like Skype/Hangouts. They offer a single customer engagement platform, which includes a combination of live chat, browser phone (VoIP) and social toolbar. Customer care agents can answer live chats, calls, tickets and handle offline chats via emails through a comprehensive agent panel or mobile app.
Top ClickDesk Alternatives
- REVE Chat
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Top ClickDesk Alternatives and Overview
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ClickDesk Review and Overview
Communicating speedily and efficiently has become the norm concerning smart marketing and substantial growth rates for any organization. Interacting with customers, existing and potential, can lead to huge profits and amicable relations. ClickDesk is an online application that acts are a conduit between you and your clients. It has a number of features that include live chat, help-desk, etc.
With ClickDesk, it becomes easy to form connections and collaborations. Associations with your customer base and interested parties can help prosper your business. It not only leads to an upward trajectory but also an appreciable amount of goodwill between you and your peers. Use live chat and video chat functionalities to tend to your clients. Respond smartly by making use of voice chats. Stay updated through a dedicated mobile app and never miss a notification.
Make your presence known on every platform out there. Individual integrated plug-ins assure a seamless and fluid experience. Fuse social media functionalities into the live chat and increase traffic on your social handles. Join your favourite apps into top-notch chat services and watch your business flourish.
Never sleep on your worries, for you can make use of a specialized help-desk, integrated directly into the live chat. Chat or call the customer help, whichever suits you best. Get answers to your questions on the go. Make informed and sure decisions, for all your confusions will be taken care of. Avail satisfaction and peace of mind by clearing away all your doubts.
Company Name: ClickDesk, Corp.
Company Address: 6th Floor, Venkat Plaza, Panjagutta, Hyderabad, AP, India
Founded in: 2011
- Live Support Software
- All Device Chat
- Chat On IM
- Multiple Chat Theme
- Stellar Support
- Web Conference
- SSL Secured
- Keystroke Preview
- Proactive Chat
- Integration & Plugin
- Chat History
- Agent Performance
- Real Time Filters
- Share Files
- Click To Translate
- Voice & Video Chat
- Helpdesk Ticket Management
- Offline Chat
- Multiple Departments Creation
- Unique Subdomain
- Ticket Automation
- Boost Social Traffic
- Chat report
- Performance Graph
- Receive Screen Shots