ClickDesk

ClickDesk

By: ClickDesk, Corp.

ClickDesk is multi-channel live chat software that helps businesses connect with their website visitors via common Instant Messaging applications like Skype/Hangouts. They offer a single customer engagement platform, which includes a combination of live chat, browser phone (VoIP) and social toolbar. Customer care agents can answer live chats, calls, tickets and handle offline chats via emails through a comprehensive agent panel or mobile app.

From: India Web Visibility: 45.12%
Based on 18 Votes
Top ClickDesk Alternatives
  • LiveChat
  • JivoChat
  • Chatra
  • chatroll
  • REVE Chat
  • Live800
  • HelpCrunch
  • Customerly
  • Boldchat
  • Kommunicate
  • Website Alive
  • Re:plain
  • onWebChat
  • Raychat
  • WhosOn
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Top ClickDesk Alternatives and Overview

1

LiveChat

LiveChat provides real-time chat analytics and software solutions for e-commerce sales and support agents.

By: LiveChat, Inc. From USA
Based on 90 Votes
2

JivoChat

Jivochat is a live chat solution that helps inquisitive website visitors clear their doubts by initiating a live chat with website operators.

By: JivoSite, Inc. From USA
Based on 9 Votes
3

Chatra

This intelligent live chat software offers free as well as paid plans covering almost all the standard features most live chat software has to offer.

By: Roger Wilco LLC
Based on 41 Votes
4

chatroll

Chatroll is a live event managing tool that supports organizers in engaging the participants during the event.

By: Chatwing
Based on 6 Votes
5

REVE Chat

ReveChat is an omni-channel customer communication platform that provides support in real-time for website visitors.

By: Revechat
Based on 13 Votes
6

Live800

By: GoldArmor
Based on 11 Votes
7

HelpCrunch

By: HelpCrunch
Based on 15 Votes
8

Customerly

It is an all-in-one solution for all the queries regarding customer handling...

By: Customerly
Based on 31 Votes
9

Boldchat

It comes bundled with some basic marketing and tracking tools...

By: LogMeIn, Inc. From USA
10

Kommunicate

Kommunicate is a Live Chat solution, which offers bot hybrid + human support to its...

By: Kommunicate
Based on 18 Votes
11

Website Alive

It has built in click-to-chat and click-to-call features that allow customers to instantly connect with...

By: AYU Technology Solutions, LLC From USA
12

Re:plain

It is depended upon by brands like Toyota and FoodSoul and boasts a sturdy underlying...

By: Re:plain
Based on 1 Vote
13

onWebChat

This software can be integrated into almost every popular content management system via plug-ins...

By: onWebChat
14

Raychat

It can help in enhancing loyal customers to the company...

By: Raychat
Based on 1 Vote
15

WhosOn

It allows all customer care agents to track visitor activity through a simple backend dashboard...

By: Parker Software Inc. From USA
Based on 3 Votes

ClickDesk Review and Overview

Communicating speedily and efficiently has become the norm concerning smart marketing and substantial growth rates for any organization. Interacting with customers, existing and potential, can lead to huge profits and amicable relations. ClickDesk is an online application that acts are a conduit between you and your clients. It has a number of features that include live chat, help-desk, etc.

Smart liaisons

With ClickDesk, it becomes easy to form connections and collaborations. Associations with your customer base and interested parties can help prosper your business. It not only leads to an upward trajectory but also an appreciable amount of goodwill between you and your peers. Use live chat and video chat functionalities to tend to your clients. Respond smartly by making use of voice chats. Stay updated through a dedicated mobile app and never miss a notification.

Omnipresence

Make your presence known on every platform out there. Individual integrated plug-ins assure a seamless and fluid experience. Fuse social media functionalities into the live chat and increase traffic on your social handles. Join your favourite apps into top-notch chat services and watch your business flourish.

Prompt assistance

Never sleep on your worries, for you can make use of a specialized help-desk, integrated directly into the live chat. Chat or call the customer help, whichever suits you best. Get answers to your questions on the go. Make informed and sure decisions, for all your confusions will be taken care of. Avail satisfaction and peace of mind by clearing away all your doubts.

Company Information

Company Name: ClickDesk, Corp.

Company Address: 6th Floor, Venkat Plaza, Panjagutta, Hyderabad, AP, India

Founded in: 2011

Top Features

General feature
  • Live Support Software
  • All Device Chat
  • Chat On IM
  • Multiple Chat Theme
  • Stellar Support
  • Web Conference
  • SSL Secured
  • Keystroke Preview
  • Proactive Chat
  • Integration & Plugin
  • Chat History
  • Transcription
  • Agent Performance
  • Real Time Filters
  • Share Files
Product Features
  • Click To Translate
  • Voice & Video Chat
  • Helpdesk Ticket Management
  • Offline Chat
  • Multiple Departments Creation
  • Unique Subdomain
  • Ticket Automation
  • Boost Social Traffic
  • Chat report
  • Performance Graph
  • Receive Screen Shots