Copiny

Copiny

Copiny empowers businesses to create vibrant community forums and knowledge bases in under five minutes. By facilitating peer-to-peer support, it reduces support tickets by 50% and boosts customer engagement tenfold. With a feedback widget for real-time interaction, users can explore community insights while enhancing loyalty through transparency and gamification.

Top Copiny Alternatives

1

Messenger Communication Platform

The Messenger Communication Platform by Sinch enhances social customer service by enabling businesses to seamlessly interact with customers through messaging channels.

2

Simplify360

Empowering agents and enhancing customer support, Simplify360 transforms interactions across preferred channels in real-time.

3

Sentiment

Sentiment offers innovative social customer service software that empowers enterprises to build AI-driven assistants using Open AI’s large language models.

4

RelationDesk

RelationDesk empowers teams to effectively manage social media interactions across platforms like Facebook, Instagram, and Twitter.

5

Buffer Reply

Buffer Reply empowers users to efficiently manage social media engagement from a single dashboard.

6

Salesforce Social Customer Service

Salesforce Social Customer Service revolutionizes customer interactions by seamlessly integrating AI and low-code solutions.

7

Khoros Care

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eGain

It enables personalized customer interactions through conversational assistants, secure cobrowsing for complex forms, and seamless...

9

Sprinklr Modern Care

With AI-driven automation, it boosts agent productivity, deflects calls to digital platforms, and provides deep...

Top Copiny Features

  • Community-driven support system
  • Instant search suggestions
  • Mobile-friendly user experience
  • Integrated customer feedback widget
  • Customizable discussion categories
  • Peer-to-peer assistance
  • Gamification elements for engagement
  • User reputation tracking
  • Activity stream for transparency
  • Tag-based content discovery
  • Role-based access permissions
  • Superfan identification and cultivation
  • Real-time community insights
  • Seamless integration with website
  • Reduced support ticket volume
  • Enhanced customer loyalty initiatives
  • User profile transparency
  • Collaborative problem-solving environment
  • Efficient knowledge base management
  • Feedback analysis and reporting.