Khoros Care
Khoros Care revolutionizes social customer service by integrating advanced AI, automation, and digital engagement tools. It empowers brands to enhance customer experiences across multiple channels, streamline operations with efficient routing and chatbots, and foster community connections. Additionally, it offers insightful resources, webinars, and robust data security to optimize support strategies.
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Top Khoros Care Features
- AI-powered chatbots
- Advanced routing capabilities
- Self-service community support
- Real-time operational insights
- Multi-channel integration
- Content management system
- Dynamic publishing tools
- Data-driven demand generation
- AI-enhanced agent support
- Customer engagement analytics
- Automated prioritization of inquiries
- Comprehensive training resources
- Continuous service funnel improvement
- Unified digital engagement platform
- Customizable security compliance
- Community-driven customer loyalty
- In-depth performance tracking
- On-demand educational webinars
- Seamless integration with existing tech
- Award-winning service support.
