CRM Central
CRM Central offers a robust Help Desk Software that integrates Avaya Workspaces with Dynamics 365. This integration empowers contact center agents to access a softphone directly within the Dynamics platform, efficiently manage both inbound and outbound customer interactions, and facilitate seamless internal communication, enhancing overall productivity and service quality.
Top CRM Central Alternatives
Tikit
Tikit is a powerful help desk software seamlessly integrated with Microsoft Teams, enabling users to create tickets directly from chat messages.
osTicket
osTicket, a trusted open-source support ticketing system, enables organizations to efficiently manage customer inquiries.
Support Genix
Support Genix revolutionizes customer support for businesses by transforming missed inquiries into retained customers.
SolarWinds MSP Manager
N-able MSP Manager streamlines help desk operations for MSPs and IT teams by simplifying ticket management, time tracking, and billing processes.
Talkative
This innovative cobrowse solution empowers businesses to enhance customer interactions by replacing traditional IVRs with a human-like AI Voicebot.
DeskUSS
Users can manage multiple departments, utilize internal notes, and track live user interactions...
devContact
Real-time chat support allows for direct communication, while users can attach screenshots for quicker diagnosis...
SympoQ
Ideal for startups, IT firms, and SMEs, it streamlines support across teams, enhances communication, and...
HelpDeskZ
This free PHP software allows businesses to efficiently handle inquiries and issues, while a built-in...
Snappy
It allows for swift assignment of staff, categories, and priorities, while automating repetitive tasks...
NABD System
It empowers users with a self-service center, intelligent knowledge base, and advanced reporting, ensuring efficient...
Sirportly
Its robust reporting tools deliver actionable insights, while customizable workflows automate message handling...
NetResults Tracker
It facilitates bug, defect, and issue tracking while enhancing change and workflow management...
