osTicket
osTicket, a trusted open-source support ticketing system, enables organizations to efficiently manage customer inquiries. It enhances customer service by streamlining communication and tracking requests, allowing teams to respond promptly. With no upfront costs or obligations, users can easily scale their operations while staying informed about upgrades and security patches.
Top osTicket Alternatives
CRM Central
CRM Central offers a robust Help Desk Software that integrates Avaya Workspaces with Dynamics 365.
SolarWinds MSP Manager
N-able MSP Manager streamlines help desk operations for MSPs and IT teams by simplifying ticket management, time tracking, and billing processes.
Tikit
Tikit is a powerful help desk software seamlessly integrated with Microsoft Teams, enabling users to create tickets directly from chat messages.
Talkative
This innovative cobrowse solution empowers businesses to enhance customer interactions by replacing traditional IVRs with a human-like AI Voicebot.
Support Genix
Support Genix revolutionizes customer support for businesses by transforming missed inquiries into retained customers.
devContact
With a built-in help desk module, users can explore FAQs and a Knowledge-base, enabling them to resolve issues independently through keyword searches.
SPBAS
It integrates billing and invoicing, customer management, and a knowledge base, while also facilitating web...
HelpDeskZ
This free PHP software allows businesses to efficiently handle inquiries and issues, while a built-in...
DeskUSS
Users can manage multiple departments, utilize internal notes, and track live user interactions...
NABD System
It empowers users with a self-service center, intelligent knowledge base, and advanced reporting, ensuring efficient...
SympoQ
Ideal for startups, IT firms, and SMEs, it streamlines support across teams, enhances communication, and...
Sirportly
Its robust reporting tools deliver actionable insights, while customizable workflows automate message handling...
Snappy
It allows for swift assignment of staff, categories, and priorities, while automating repetitive tasks...
