Support Genix
Support Genix revolutionizes customer support for businesses by transforming missed inquiries into retained customers. With a remarkable 68% reduction in response times and the ability to manage unlimited tickets, it empowers teams to provide seamless assistance. This WordPress plugin is ideal for businesses seeking efficiency and growth without additional staffing costs.
Top Support Genix Alternatives
Tikit
Tikit is a powerful help desk software seamlessly integrated with Microsoft Teams, enabling users to create tickets directly from chat messages.
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DeskUSS offers an intuitive ticket management platform featuring a sleek dashboard that consolidates ticket information for quick access.
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CRM Central offers a robust Help Desk Software that integrates Avaya Workspaces with Dynamics 365.
SympoQ
SympoQ revolutionizes customer support with its intelligent help desk software, offering an automated ticketing system, live chat, and knowledge base.
osTicket
osTicket, a trusted open-source support ticketing system, enables organizations to efficiently manage customer inquiries.
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Top Support Genix Features
- Unlimited ticket management
- Automatic email-to-ticket conversion
- Intelligent ticket routing
- Real-time ticket status tracking
- Pre-written response templates
- Customizable workflow settings
- Comprehensive analytics dashboards
- Multi-agent collaboration tools
- Seamless integration with WooCommerce
- Automated email notifications
- Role-based access control
- Unlimited customer support capacity
- Custom category organization
- Efficient ticket reassignment
- Instant ticket notifications
- File upload capabilities
- Centralized management of inquiries
- Performance insights and reporting
- Quick setup and customization
- Integration with chat systems.
