ReSM plus

ReSM plus

ReSM plus streamlines internal help desk operations, offering complete outsourcing alongside a dedicated FAQ page. This service fosters a self-service support system, reducing inquiry volume. Users can easily submit requests via phone or an online form, while the FAQ is continuously updated to enhance user engagement and efficiency.

Top ReSM plus Alternatives

1
CScloud

CScloud

CScloud offers an advanced solution for managing customer interactions via LINE.

From Japan
Alternatives
2
SupportSite

SupportSite

RakuRaku SupportSite streamlines help desk operations by enabling users to manage inquiries through a web browser.

By: Sumitomo Electric Industries Information Systems Co., Ltd. From Japan
Alternatives
3
RequestTrackerPro

RequestTrackerPro

Request Tracker Pro equips businesses with essential tools to enhance customer support efficiency.

By: Request Tracker Pro From United States
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4
Rexpondo

Rexpondo

Rexpondo offers a robust platform for managing corporate asset lifecycles and optimizing IT resources.

By: E-Time Srl From Italy
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5
ViiBE

ViiBE

Remote customer support is revolutionized with ViiBE Call, enhancing First Call Fix rates by connecting field workers with office experts in real-time.

By: ViiBE Communication From France
Alternatives
6
Right Side Customer Support

Right Side Customer Support

Right Side Customer Support Software empowers businesses with a streamlined ticketing system for efficient issue resolution.

By: Right Side Business Solutions Private Limited (RightSide) From India
Alternatives
7
PROXY Pro

PROXY Pro

It features pixel-perfect remote desktop capabilities, reliable remote control, drag-and-drop file transfer, remote printing, and...

By: PROXY Networks From United States
Alternatives
8
Rootnet

Rootnet

This solution allows users to automate workflows effortlessly, ensuring efficient synchronization of tasks...

By: Rootnet From Panama
Alternatives
9
Polar Help Desk

Polar Help Desk

Users can create multiple incident templates tailored to specific teams and accounts, streamlining the incident...

By: Polar Software From Croatia
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10
S-easy

S-easy

With features like automated ticket forwarding, customizable team responsibilities, and proactive email notifications, it ensures...

By: S-easy From Germany
Alternatives
11
PointInsight

PointInsight

Tailored for IT services, help desks, and customer support, it automates workflows while enforcing business...

By: LinkEdge Technologies From United States
Alternatives
12
Seraph

Seraph

Built using cutting-edge programming techniques, it offers modular adaptability, seamless installation via VirtualBox, and extensive...

By: Software Assistance From United Kingdom
Alternatives
13
pingdesk

pingdesk

Developed by a passionate team with over 20 years of experience, it features intuitive usability...

From Germany
Alternatives
14
Service-Run

Service-Run

It enables users to streamline ticket management by prioritizing, categorizing, and assigning requests efficiently...

From Canada
Alternatives
15
Phedone

Phedone

This platform streamlines support operations, enabling teams to prioritize actions based on customer insights...

By: Phedone From France
Alternatives

Top ReSM plus Features

  • Comprehensive Help Desk Outsourcing
  • Dedicated FAQ Page
  • Self-Service Support System
  • Automatic FAQ Updates
  • IT and Back Office Support
  • Easy Form Submission
  • Instant Service Document Download
  • User-Friendly Web Portal
  • 24/7 System Monitoring
  • Proactive Knowledge Base Growth
  • Chat-Like Communication with Operators
  • Continuous Improvement of FAQs
  • Customizable Inquiry Forms
  • Security Management Compliance
  • Simplified User Access
  • Regular Performance Monitoring
  • Tailored Onboarding and Training
  • Streamlined Account Management
  • Quick Response to Common Issues
  • Integration with Existing Systems
Top ReSM plus Alternatives