CX
The 3CX Web Client is a browser-based communication tool designed for seamless interaction among colleagues, partners, and customers. Users can manage calls, check collea... The 3CX Web Client is a browser-based communication tool designed for seamless interaction among colleagues, partners, and customers. Users can manage calls, check colleague availability, hold video conferences, and connect through various channels including voice, live chat, WhatsApp, Facebook, and SMS/MMS, all from a single interface.
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Company Information
- Company: 3CX
- Country: United States
Top CX Features
- Browser-based communication platform
- Integrated video conferencing
- Instant messaging with colleagues
- Live chat with website visitors
- WhatsApp integration
- Facebook messaging support
- SMS and MMS capabilities
- Click2Call browser extensions
- Automatic status updates
- Customizable caller ID exceptions
- Quick response chat templates
- Multi-language chat support
- Status visibility for colleagues
- Office hours status management
- Conference scheduling feature
- User-friendly interface
- Two-factor authentication support
- Free trial availability
- Comprehensive call management tools
- Centralized collaboration hub