Avaya Aura
The Avaya Aura® Platform revolutionizes real-time communication by integrating voice, video, and collaboration tools into a unified architecture. It simplifies the transition from outdated, siloed systems while embracing session-based technologies. By leveraging the Session Initiation Protocol (SIP), it creates an adaptive infrastructure that enhances people-centric collaboration in modern enterprises.
Top Avaya Aura Alternatives
Call Center Software
Revolutionizing contact centers, this cloud-based software enhances agent productivity and customer engagement through seamless inbound and outbound dialing.
CallHippo
This advanced call center software revolutionizes business communication by providing a reliable cloud-based phone system that enhances customer interactions.
Zingtree
An enterprise-grade AI Agent Builder transforms customer service by empowering businesses to create interactive decision trees without coding.
Calabrio One Suite
Calabrio One Suite is a cloud-based call center software that enhances workforce optimization through AI-powered analytics.
Toky
This innovative business phone system enables seamless communication between teams and customers, allowing calls and messages via various platforms.
RingCentral Contact Center
By equipping agents with advanced tools, it enhances customer interactions across 20+ digital channels—ranging from...
Cloud Call Center
Built on AWS, it integrates seamlessly with leading CRMs like ServiceNow and Salesforce, enabling organizations...
Twilio Flex
It integrates seamlessly with existing systems, allowing for efficient multichannel communication and real-time access to...
Sharpen
With immediate ROI from Usable AI™ and robust support, participants will learn to enhance customer...
CX
Users can manage calls, check colleague availability, hold video conferences, and connect through various channels...
CallMiner Eureka
With AI-driven analytics, it enhances agent performance, automates quality monitoring, and identifies sentiment nuances, ensuring...
Nextiva Call Center
Users can monitor key metrics such as average wait time and total call volume, while...
Quiq Messaging
Seamlessly integrated across multiple communication channels, it enhances customer interactions by automating routine tasks, boosts...
VICIdial
It enables agents to seamlessly manage inbound and outbound calls, emails, and website chats through...
Top Avaya Aura Alternatives
- Call Center Software
- CallHippo
- Zingtree
- Calabrio One Suite
- CallCenterNOW
- Toky
- RingCentral Contact Center
- Cloud Call Center
- Twilio Flex
- Sharpen
- CX
- CallMiner Eureka
- Nextiva Call Center
- Quiq Messaging
- VICIdial
