Vocalcom Salesforce Edition
Vocalcom Salesforce Edition seamlessly integrates with Salesforce, empowering contact centers with a single interface for managing diverse customer interactions across multiple channels, including calls, emails, and social media. By utilizing Salesforce Customer 360, it ensures personalized service, boosts agent productivity, and enhances customer satisfaction through smart routing and efficient campaign management.
Top Vocalcom Salesforce Edition Alternatives
Vocalcom Hermes360
Vocalcom Hermes360 is a cutting-edge customer service software that enhances agent performance and customer satisfaction.
Visiativ Customer Service
Visiativ Customer Service offers tailored support and resources for clients navigating digital transformation, including expertise in SOLIDWORKS, CATIA, and PLM.
Web Customer Service Solution
Vocalcom’s Web Customer Service Solution streamlines communication across multiple channels, ensuring agents can manage voice, text, email, chat, and social media interactions efficiently.
Eptica Entreprise Suite
The Eptica Enterprise Suite E7, now available in ASP mode, enhances email management with solutions such as "Eptica Email Management ASP Ready." This suite empowers businesses to deliver swift, relevant, and personalized email responses.
Ibbü
Ibbü offers a unique on-demand community of passionate experts tailored for brands, enhancing customer interactions with personalized support around the clock.
Clustaar
Unlock actionable insights from customer interactions across the web, chatbots, and reviews to enhance product offerings and drive traffic.
Eloquant
This omnichannel platform centralizes all customer interactions into a user-friendly interface, empowered by AI for...
easiware
With a flexible platform designed for efficiency, it empowers teams to access customer information seamlessly...
Dial Once
By automating routine queries and optimizing call handling via visual IVR, it streamlines communication across...
K-Now
By delivering intuitive guides, real-time support, and personalized content, it significantly reduces training costs and...
Dimelo Digital platform
By integrating various channels, it allows businesses to manage inquiries efficiently, ensuring timely responses...
luminjo
Designed to enhance interaction and streamline contact management, it minimizes spam and facilitates collaboration among...
Wandle
This application streamlines management processes, enhancing communication and efficiency between service providers and clients...
luminjo
Teams can efficiently manage ticket assignments based on expertise, ensuring rapid resolution of issues...
Onepilot
With advanced AI capabilities, it ensures efficient ticket routing while offering personalized training for agents...
Top Vocalcom Salesforce Edition Features
- Native Salesforce integration
- Unified communication platform
- Personalized customer service
- Real-time supervision tools
- Smart contact routing
- Comprehensive interaction records
- Multi-channel support
- Automated call campaigns
- Enhanced agent productivity
- Salesforce 360 access
- AI-driven analytics
- In-depth trend analysis
- Simple deployment and maintenance
- Improved customer satisfaction
- Efficient contact management
- Unified agent interface
- Instant lead addition
- KPI tracking capabilities
- Seamless training experience
- Enhanced telemarketing impact
Top Vocalcom Salesforce Edition Alternatives
- Vocalcom Hermes360
- Visiativ Customer Service
- Web Customer Service Solution
- Eptica Entreprise Suite
- Ibbü
- Clustaar
- Eloquant
- easiware
- Dial Once
- K-Now
- Dimelo Digital platform
- luminjo
- Wandle
- luminjo
- Onepilot
