Eckoh
Eckoh’s CallGuard is a robust call center software that ensures secure phone payments while minimizing fraud risk and maintaining PCI DSS compliance. It features secure call recording with AI-driven insights, payment IVR for 24/7 transactions, and ChatGuard for seamless payments within chat applications, enhancing customer engagement across channels.
Top Eckoh Alternatives
EvaluAgent
The EvaluAgent platform empowers contact centers with AI-driven conversation intelligence and automated quality assurance, enabling them to enhance customer experiences.
Connex One
Connex One revolutionizes customer interactions with its advanced ConnexAI platform, integrating Omni AI components for enhanced efficiency.
storm Cloud Contact Center
Storm Cloud Contact Center empowers organizations with a robust customer engagement solution, featuring advanced modules for IVR, ACD, and omni-channel support.
Contact Expert
Contact Expert transforms customer interactions with its seamless multichannel contact center integrated with Microsoft Skype for Business.
storm
Storm offers enterprise-grade, AI-powered customer experience solutions that seamlessly integrate omni-channel and omni-data communications.
ContactWise
ContactWise revolutionizes call center operations, enabling businesses to enhance sales and customer service effortlessly.
Pascom Cloud
It empowers businesses to enhance customer interactions while maintaining team connectivity, whether in-office or remote...
Fondesk
With its memorable ".com" extension, this domain ensures easy recall and typing for potential customers...
Liberty Converse
This AI-powered solution streamlines communication across voice, email, SMS, and social media, enabling seamless interactions...
Softdial Contact Center
Its flexible architecture supports seamless scaling from 10 to 10,000 agents, enabling real-time workload balancing...
IFS Customer Engagement
By integrating an omni-channel contact center with CRM in an AI-powered agent desktop, support teams...
Multi Channel Contact Center
It enhances customer interactions through AI insights and digital monitoring, ensuring efficient response management...
CallScripter
With features like screen pops and conversational prompts, it enhances the customer experience by ensuring...
VOIP Telephony Horizon
Designed for modern work environments, it allows seamless communication from any location...
PBXware
It offers flexible deployment options, ensuring seamless integration with existing infrastructure...
Top Eckoh Features
- Secure Payment Processing
- AI-Powered Sentiment Analysis
- On-Demand Call Transcription
- 24/7 IVR Payment Access
- Chat Application Payment Integration
- PCI DSS Compliance Assurance
- Multi-Channel Payment Solutions
- Real-Time IVR Management
- Customer Data Protection
- Fraud Risk Reduction
- Comprehensive Support Services
- Flexible Payment Methods
- De-Scope Agent Data Access
- Insights from Call Analytics
- Global Payment Solutions
- Home Contact Center Security
- Enhanced Customer Experience
- Customer Engagement Optimization
- Trusted Supplier Expertise
- Seamless Technology Transition
