Greenlight CRM
This contact center software consolidates various essential functions like inbound telephony, CRM, and agent scripting into one streamlined solution. Designed for flexibility, it allows businesses to customize operations and integrate seamlessly with existing systems. With 24/7 UK-based support and ongoing enhancements, it empowers agents to optimize productivity and compliance effortlessly.
Top Greenlight CRM Alternatives
BT Contact Center
BT Contact Center is an advanced software solution designed to enhance customer service efficiency for businesses.
One Cloud
One Cloud revolutionizes business operations by providing a centralized platform for collaboration and critical applications.
Route 101
Contact center software by Route 101 streamlines omnichannel customer interactions, enhancing service efficiency while reducing operational costs.
Parrot Predictive Dialer
The Parrot Predictive Dialer revolutionizes outreach for contact centers, ensuring no call goes unanswered.
EasyContactNow
This contact center software streamlines communication for businesses, enhancing customer support and engagement.
CloudAgent
CloudAgent is an internet telephony provider software used by call centers and customer service centers to contact their customers.
TelTel.lv
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Smart PBX
By ensuring seamless connectivity from any location, it eliminates the pitfalls of traditional systems that...
VoiceLogic
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Next Caller
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Call Center Support Software
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CDC Software
With over 90 prebuilt connectors, it accelerates deployment to just weeks, enhancing agent productivity...
Tethr
Its advanced AI engine identifies key metrics on every call while ensuring data security...
Top Greenlight CRM Features
- Customizable agent dashboards
- Predictive dialler engine
- Multi-factor authentication
- Comprehensive call recording
- Real-time reporting and analytics
- Appointment booking system
- Integrated document signing
- Automated data cleansing
- 24/7 UK-based support
- IVR and in-queue announcements
- Silent monitoring and coaching
- Customizable wallboard displays
- Automated report generation
- User-friendly telephony platform
- Extensive CRM capabilities
- Flexible outbound calling modes
- Comprehensive compliance features
- Real-time agent performance tracking
- Custom email templates
- Seamless third-party integrations.
