iiQ Ticketing
iiQ Ticketing offers a streamlined solution for K-12 help requests, enabling teachers to swiftly submit help tickets for their students. With an intuitive Ticket Wizard, users can navigate issue categories with ease, ensuring rapid submission of tickets. Integrated with Student Information Systems, iiQ Ticketing enhances data accuracy and simplifies the support process for educational environments.
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Top iiQ Ticketing Features
- Quick Ticket Submission
- My Classes Integration
- Step-by-Step Ticket Wizard
- Customizable Issue Categories
- Favorite Hardware/Software Access
- SIS Integration
- Real-Time Data Sync
- Tailored Support Flows
- Custom Ticket Fields
- Fine-Grained Permissions
- Enhanced Approval Workflows
- Intuitive User Interface
- Actionable Data Capture
- Support Widget Integration
- Knowledge Base Libraries
- Visual Student Device Management
- Single-Click Ticket Access
- Quick Resolution Actions
- Streamlined Intake Processes
- District-Specific Custom Names
