Desku.io
This customer service software revolutionizes support with features like live chat, ticketing, and AI chatbot automation. Seamlessly integrating with social media and e-commerce platforms, it enhances lead generation, reduces response times, and boosts customer engagement. Its AI-driven capabilities empower businesses to deliver efficient, personalized experiences while automating routine queries.
Top Desku.io Alternatives
iiQ Ticketing
iiQ Ticketing offers a streamlined solution for K-12 help requests, enabling teachers to swiftly submit help tickets for their students.
BoldDesk
BoldDesk is an innovative help desk software designed to elevate customer support efficiency for small to medium businesses.
Helpfeel
Helpfeel is a cutting-edge search platform designed to enhance self-service capabilities for customer support and internal knowledge bases.
ChannelReply
Kickstarting success with Onsite, ChannelReply empowers teams by providing essential insights for smooth operations.
Saufter.io
This platform centralizes customer interactions across live chat, email, and social media on one screen, enabling proactive support 24/7 through an AI-driven chatbot.
CXMEngine
CXMEngine is an innovative help desk software designed to enhance customer experience by seamlessly orchestrating customer journeys across various enterprise systems.
RSTickets!Pro
With features like customizable fields, integrated knowledgebase, and AJAX-driven ticket management, it enhances efficiency and...
Intelligent Service Management
Utilizing Luma AI, organizations gain real-time insights that enhance efficiency, enabling data-driven decision-making...
Gorgias
With proactive marketing tools, it reduces bounce rates by 37% and enhances conversions through personalized...
NV Desk
With intuitive features, it streamlines ticket management and supports real-time collaboration...
ServiceNow ITSM
It offers features like omnichannel incident registration, AI-driven task classification, and real-time dashboards, ensuring efficient...
Dock 365 - Help Desk
By centralizing contract management, businesses can enhance procurement processes and strengthen vendor relationships...
SolarWinds Web Help Desk
It streamlines tasks like ticket assignment and escalation, linking incidents to problems for efficient organization...
Desk.com
It features case management, multi-channel support, mobile app, self-service support, Desk Connect, open CTI, advanced...
Spiceworks
It allows you to manage your network, run an IT help desk, monitor your network...
Top Desku.io Features
- AI-powered ticket automation
- Live chat for real-time support
- Fully autonomous AI agent
- Instant ticket handling capabilities
- Smart ticket auto-tagging
- Seamless social media integration
- Knowledge base for self-service
- No-code chatbot builder
- Pre-sales inquiry management
- Order editing and cancellation
- Comprehensive omnichannel support
- 24/7 availability for customers
- Reduced email volume by 30%
- Faster response time by 30 minutes
- Customer loyalty enhancement tools
- Hassle-free onboarding in 5 minutes
- Real-time customer engagement features
- Automated feedback management
- Personalized brand tone responses
- Boosted lead conversion rates
